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Senior Helpdesk & Endpoint Support Lead

Job in Harrisburg, Dauphin County, Pennsylvania, 17124, USA
Listing for: CQ Medical
Full Time position
Listed on 2026-07-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 75000 - 95000 USD Yearly USD 75000.00 95000.00 YEAR
Job Description & How to Apply Below

CQ Medical, located in Pennsylvania, is seeking a Helpdesk Lead – Technical Support to serve as the senior resource for end-user support. This role involves advanced troubleshooting and escalation for complex user issues to maintain a high-quality service desk experience.

The ideal candidate will closely work with Helpdesk Support Specialists, ensure problem resolution, monitor helpdesk performance, and provide technical mentorship and oversight. If you have strong communication, troubleshooting skills, and a passion for IT, we encourage you to apply!

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Position Requirements
10+ Years work experience
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