Senior AI Designer

Senior AI Experience Designer

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

We are looking for a motivated Senior AI Experience Designer ready to take us to the next level! If you have experience designing and delivering human-centered AI interaction experiences including prompts workflows, feedback loops, and AI-enabled tools and are looking for your next career move, apply now.

Job Description

We are looking for a Senior AI Experience Designer to design and deliver human-centered AI interaction experiences including prompts workflows, feedback loops, and AI-enabled tools. This position will be full-time and remote.

• Design the interaction layer for AI systems including prompts workflows feedback loops escalation paths and human override mechanisms
• Own end user experience design for agentic AI systems copilot tools and AI augmented workflows from concept through deployment
• Translate AI architecture into intuitive and trusted user experiences that drive adoption across business users
• Collaborate with Applied AI Architects and cross functional teams to align AI solutions to real world workflows and user needs
• Facilitate workshops and working sessions with stakeholders to gather requirements validate use cases and test interaction models
• Design onboarding experiences and adoption pathways to support AI enablement across the organization
• Develop prompt frameworks and contribute to prompt engineering standards and best practices
• Create user facing materials including playbooks guides and workflow documentation
• Monitor adoption signals gather feedback and continuously improve AI experiences
• Produce design artifacts such as wireframes journey maps workflow diagrams and interaction flows while ensuring alignment with governance and compliance requirements

Required:

• 8+ years of experience in UX design product design service design or a related human centered discipline
• Experience designing AI powered or AI augmented products and workflows
• Hands on experience with prompt engineering for large language models in real world environments
• Strong systems thinking with the ability to design multi step AI workflows and human AI interaction models
• Experience driving adoption and behavior change not just usability
• Strong facilitation and stakeholder engagement skills across technical and business audiences
• Proficiency with design tools such as Figma Miro or similar platforms
• Ability to produce clear and actionable design artifacts in fast moving environments
• Experience designing accessible solutions aligned to WCAG standards
• Bachelor's degree in a related field or equivalent combination of education and experience

Preferred:

• Experience designing AI solutions within enterprise environments
• Familiarity with agentic AI systems and human in the loop interaction models
• Experience using tools such as ChatGPT Microsoft Copilot or similar in a professional setting
• Background in change management organizational design or learning experience design
• Familiarity with public sector or regulated environments including FedRAMP or NIST
• Experience building scalable design systems prompt libraries or reusable interaction patterns
• Experience working in consulting or professional services delivery models

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal state and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings etc.
• Ability to conduct repetitive tasks on a computer utilizing a mouse keyboard and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in…