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OA-EISO-SOC Analyst

Job in Harrisburg, Dauphin County, Pennsylvania, 17101, USA
Listing for: Software Technology, Inc.
Full Time, Per diem position
Listed on 2026-07-25
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
Position: OA-EISO-SOC Analyst 1

Analyst, NSOC Team

These Tier I level analysts will act as a core member of the NSOC team, contributing to overall operational readiness and support a 24/7 shift schedule. Interested candidates must be willing to take on other shifts.

Description of Duties:

  • Support a 24/7 schedule, including nights, weekends, and holidays as needed.
  • Provide proactive, on-site monitoring and response for mission-essential communication sites and information systems.
  • Classify, prioritize, and escalate alerts promptly to ensure timely resolution.
  • Follow established procedures for data collection, triage, analysis, classification, and escalation to meet performance targets.
  • Capture, log, respond and escalate events from email, chat, voice, and other systems with accurate documentation.
  • Collect and analyze technical data to classify events, distinguish valid issues from false positives, and maintain triage accuracy standards.
  • Work with team members to develop and refine playbooks, dashboards, metrics, and detection strategies.
  • Coordinate effectively with stakeholders to ensure clear understanding of incidents and recommended response actions.
  • Provide support during network and security incidents, assisting with resolution efforts as directed.
  • Desired/Required Skills

    • Strong analytical and problem-solving skills
    • Ability to work in a fast-paced, high-stakes environment
    • Excellent communication and documentation abilities
    • Willingness to work flexible shifts in a 24/7 schedule
    • 1-3 Years of experience working in a security operations center.

    Willingness to work flexible shifts in a 24/7 schedule
    - Required

    Excellent communication and documentation abilities
    - Required

    Strong analytical and problem-solving skills
    - Required

    1-3 Years of experience working in a security operations center
    - Highly desired

    Questions

    Question 1 - Vendor rate is $$$, do you accept?

    Question 2 - Interviews will be in person at 1 Technology Park | Harrisburg, PA 17110. Do you accept?

    Question 3 - Selected candidates will be required to work full-time, onsite at 1 Technology Park | Harrisburg, PA 17110. Do you accept.

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