OA-EISO-SOC Analyst 2

SOC Analyst 2

The SOC Analyst 2 performs event triage and internal SOC escalations to protect the confidentiality, integrity, and availability of the Commonwealth's information technology assets through prompt and accurate threat handling, while also identifying and closing security gaps through detection engineering, threat hunting, intelligence gathering, and investigation, thereby contributing to the continuous improvement of network and security monitoring.

Perform ongoing, on-site information security and network monitoring with proactive response for mission-critical communication sites and systems.

Capture, log, and respond to events received from email, chat, telecommunication systems, and other security systems, ensuring accurate documentation of incoming data.

Perform security investigation for alerts escalated within the Security Operation Center, determining full scope, potential root cause, and potential impact.

Follow, create, and improve established playbooks and SOPs used by the SOC.

Document security incidents, responses, and related information in accordance with established procedures.

Analyze advanced logs, network capture, end-point telemetry to identify malicious activity and indicators of compromise (IOCs).

Conduct initial threat hunting to proactively identify security anomalies and adversary activity.

Conduct tuning and optimization of existing detection rules, alerts, and correlation logic to reduce false positives and improve detection fidelity.

Participate in root cause analysis or lessons learned sessions.

Monitor external event sources for security intelligence and actionable incidents.

Provide incident response support as needed and directed during network and security events providing support for incident resolution.

Maintain flexibility to work in various shift rotations to support 24/7/365 operations, including days, nights, holidays, and weekends.

Performs other related duties as required.

Make informed and timely decisions on the appropriate response to security alerts. Unique issues or problems may be escalated to supervisor. Work is reviewed periodically for adherence to established standards and established schedules.

Use personal computer/laptop with Microsoft Office products and other business software

Analyze and interpret various information

Create queries, reports and scripts leveraging current security coding and SIEM query languages

Prioritize tasks effectively.

Communicates effectively orally and in writing.

Working knowledge of troubleshooting tools (software)

Work independently and as a team member