Institutional Research Analyst

Job Duties

• Extracts and cleanses data from the College’s Student Information System, Data Warehouse, SQL queries, and other systems using established procedures.
• Maintains current and accurate compliance records and files as required by third-party organizations.
• Prepares data and descriptive analyses for research studies led by the Executive Director.
• Assists with benchmarking and environmental scans.
• Maintains and updates reports designed by the Director for Institutional Research.
• Creates presentation-quality reports, visualizations, and graphs.
• Manages the lifecycle of ad hoc and scheduled classroom, faculty, and staff surveys, including survey development, cleaning and summarizing results, and producing basic survey reports for departments.
• Assists in data management and organization for Institutional Research.
• Assists in updating reports and maintaining information on the portal and website.
• Assists with data gathering for the various federal, state, and external grants.
• Contributes to the college’s accreditation efforts by assisting with the gathering of necessary data and evidence.
• Develops and reviews annual reporting for Institutional Factbook and Graduate Outcome Reports.
• Updates and Maintains the IR Annual Reporting Calendar
• Monitors and maintains Institutional Research data request ticket queue.
• Communicates on behalf of IR to internal and external stakeholders regarding project timelines, guidelines, and expectations as directed.
• Monitors and maintains the IR email account mailbox.
• Creates and maintains technical documentation including detailed queries, data sources, and processes and follows established data standards and definitions.
• Pursues professional development opportunities to learn emerging tools and advance technical skillsets as needed.

Qualifications:

Education

• Bachelor’s degree from a regionally accredited college or university in a related field.

Certifications

• Act 153 Clearances (Act 34 PA Criminal Background, Act 151 PA Child Abuse History, Act 114 FBI Clearance Fingerprinting)

Work Experience

• Two years of experience in higher education administration, Institutional Research, Assessment, Foundation or Development, and/or Enrollment highly desired.
• Basic proficiency in SQL, Survey Monkey, and Argos.

Knowledge,

Skills and Abilities

• Ability to maintain accurate and detailed program records
• Excellent organizational, communication and interpersonal skills.
• Must be proficient in the use of Microsoft Office.
• Ability to learn the College’s administrative computing systems (Banner, Info Quest, Argos, Lightcast).
• Communication:
  Strong verbal and written communication skills; ability to draft and edit professional correspondence.
• Detail Orientation:
  High level of accuracy in proofreading, data entry, and document preparation.
• Technology
  
  Skills:
  
  Confident in learning and using digital tools for data entry, scheduling, faculty load and compensation, document management and virtual collaboration.
• Critical thinking:
  Ability to anticipate needs, prioritize tasks, and resolve problems effectively.
• Multitasking:
  Comfortable managing multiple assignments and deadlines with minimal supervision.
• Able to prioritize job duties according to the needs of the department and institution.
• Adaptability and problem-solving skills.
• Ability to handle unexpected situations and find solutions.
• Must possess a high level of the following work skills: teamwork/cooperation, initiative, customer service, and commitment to continuous professional growth in skills and knowledge.

Preferred

• Degrees in Data Analytics, Statistics, Social Science, Education, Business, Computer Science, or related field or equivalent experience.
• Experience with Statistical or data science language.
• Experience in project management, higher education and/or database management.
• Knowledge of survey design and analysis.
• Knowledge of academic software.

LCCC is located in Schnecksville, PA 18078.

• 21 Vacation days per year (accrued at 1 3/4 days per month)
• 12 Sick days per year (accrued at 1 day per month)
• 3 personal choice days (given every July
  1)
• Medical insurance includes prescription and dental. Vision plan is self-funded through college.
• Life insurance 2 x annual salary
• Employee Assistance Program
• 13 holidays (college closed between Christmas and New Years)
• Retirement plan (TIAA)
• Bereavement leave (1-5 days depending on family member)
• Wellness/fitness center

Application Due Date:

Job

Start Date:

State/Province/Region: PA

Institution: Lehigh Carbon Community College

Reports To: Director of Institutional Research

Staff # Reporting to Position: 0

Reports In Office: Institutional Research

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