Customer-Focused IT Help Desk Analyst
Listed on 2026-09-30
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
STI is seeking a Help Desk Analyst to provide frontline IT support for end users in a fast-paced environment. You will handle hardware, software, and system issues via phone, apply diagnostic procedures, and escalate to Tier 2 or external providers when needed.
The role requires strong communication, customer service, and teamwork, with 1+ years of IT service desk experience and familiarity with Remedy ticketing and AD administration.
Consider building your career as a Customer-Focused IT Help Desk Analyst at STI.
This role, Customer-Focused IT Help Desk Analyst at STI, could be your next opportunity.
Are you ready to take on the Customer-Focused IT Help Desk Analyst role at STI?
We would love to welcome a new Customer-Focused IT Help Desk Analyst to our organisation in PA, United States.
For the Customer-Focused IT Help Desk Analyst position at STI, we are reviewing applications now.
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