Senior Technical Support Engineer — Lead Escalations & Complex Integrations
Listed on 2026-10-02
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IT/Tech
IT Support, Technical Support
Vertex Inc. is seeking an experienced enterprise software support engineer for a West Coast–oriented team. You will own and resolve high-priority customer issues, including executive escalations, across ERP integrations and complex platforms.
You will troubleshoot databases, APIs, and cloud components, coordinate cross-functional responses, and drive recovery strategies during critical incidents. Strong documentation and knowledge-base creation are essential.
We are looking to fill the Senior Technical Support Engineer — Lead Escalations & Complex Integrations position at Vertex Inc in in King of Prussia, PA, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Technical Support Engineer — Lead Escalations & Complex Integrations role in the description above.
We appreciate your interest in this position.
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