Front Desk Monitor - Part Time
Listed on 2026-07-01
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Security
Part Time Front Desk Monitor
The YWCA Greater Harrisburg has an immediate need for a part time Front Desk Monitor. The Front Desk Monitor serves as the first point of contact for the emergency shelter and plays a critical role in maintaining a safe, welcoming, and supportive environment. This position is responsible for monitoring reception areas, greeting and assisting visitors, and directing individuals to appropriate staff or resources.
The Front Desk Monitor operates a multi-line phone system, managing general inquiries as well as domestic violence and sexual assault hotline calls. In addition, this role monitors and operates security systems—including cameras and controlled-access doors—to help ensure the safety and security of residents, staff, and visitors.
Schedule:
Saturday & Sunday 8am-4pm
Pay: $15.00/hr.
Successful candidates will have:
- Professional attitude and demeanor
- Respect, accountability, and inclusivity
- Demonstrated de-escalation and problem-solving skills to assist staff in handling a variety of situations.
- Ability to respond calmly and professionally to crisis calls and/or walk-ins.
- Self-determination, motivation, and initiative
- Ability to apply basic skills for effective written and verbal communication
- Effective computer skills with proficiency in Microsoft Office Suite
- Bilingual ability.
Position requirements:
- 2 years of related experience.
- Minimum high school diploma or GED.
- Valid driver's license.
- FBI, child abuse, and state police clearances or ability to obtain.
Why you'll love working with us – check out our awesome benefits - even for part time!
Employee assistance program (EAP) – because your well-being matters
Pension retirement plan – start earning a pension after just two short years of service
403(b) retirement plan – begin contributing on day one to secure your financial future
Generous paid time off – recharge with paid time off days and sick days
11 paid holidays – extra time to relax, celebrate, and enjoy what matters most
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