Associate Engagement & Experience Coordinator

Position Overview

Position Overview The Associate Engagement & Experience Coordinator provides centralized operational and administrative support across Burlington’s Culture & Community Impact organization, providing coordination, workflow management, communications administration, project support, and operational execution across Associate Engagement & Experience, Workplace Culture & Belonging, Community Impact, and Enterprise Events & Experience. The role provides shared operating infrastructure across CCI by coordinating workflows, maintaining visibility to priorities and deadlines, facilitating cross-functional processes, and supporting the administrative execution of enterprise programs.

Reporting administratively to the Director, Associate Engagement & Experience, this role provides operational support across the Culture & Community Impact organization. This role serves as the primary coordinator for departmental communications, project administration, operational processes, and enterprise meeting coordination. The position plays a critical role in enabling the successful execution of departmental priorities through strong organization, communication, follow-through, and operational support.

• Serve as the primary coordination point between Culture & Community Impact and Internal Communications for communication intake, routing, approvals, publishing schedules, and execution timelines.
• Partner with Internal Communications, Store Operations and key stakeholders to facilitate communication and execution of enterprise-facing initiatives.
• Manage communication request workflows and maintain visibility into communication deadlines, dependencies, and publication schedules.
• Facilitate review and approval processes for associate-facing communications, announcements, campaigns, and program materials by routing materials to the appropriate stakeholders, tracking feedback, and following up on outstanding actions..
• Maintain department communication calendars and enterprise milestone schedules.
• Monitor deadlines and proactively follow up with stakeholders to help keep communication deliverables and program commitments on track.

• Maintain department-wide project trackers, milestone schedules, operating calendars, status reports, and action-item logs.
• Coordinate follow-up activities and provide visibility into key deadlines, deliverables, and next steps across departmental initiatives.
• Support annual planning cycles through maintenance of planning documents, trackers, timelines, and meeting coordination.
• Maintain department resource libraries, templates, standard operating procedures, and documentation repositories.
• Track project status, dependencies, risks, and stakeholder commitments and provide regular updates to department leaders.
• Support business reviews, planning sessions, leadership meetings, and departmental operating reviews.
• Maintain centralized visibility across team priorities to support execution and accountability.

• Process invoices, purchase orders, vendor payments, and reimbursement requests across departmental programs and initiatives.
• Coordinate procurement-related activities and vendor onboarding requirements.
• Track expenditures and maintain budget-related documentation supporting departmental financial management.
• Coordinate budgets, invoice processing, forecasting activities, and resource management Support reconciliation and reporting activities as requested by department leadership.
• Coordinate shipping, supply ordering, inventory management, and material distribution activities.
• Manage vendor relationships, contracts, and implementation activities.

• Own annual operating calendars, project plans, milestones, and reporting processes.
• Schedule and coordinate enterprise-facing meetings, workshops, planning sessions, leadership forums, and culture-related meetings.
• Coordinate room reservations, attendee communications, registration processes, catering, meeting materials, and technology requirements.
• Support logistics for associate engagement, community impact, recognition, culture, and enterprise events.
• Manage attendee lists, registration tracking, shipments, and event materials.
• Coordinate enterprise operating meetings, leadership forums, and enterprise-touching activities requiring cross-functional participation.
• Assist with onsite setup, supply…