Preserve Guest Services Assistant ; Limited Term

Preserve Guest Services Assistant I (Limited Term)

Open Date: 09/21/26

Close Date: 09/29/26

Salary: $20.74 per hour

Job Type: Limited Term (Fixed Term)

Location:

Springs Preserve, 333 S. Valley View Blvd., Las Vegas

For any questions regarding this announcement, please contact LVVWD Recruitment at

FILING DEADLINE:
The first 100 applications submitted ON or BEFORE 11:59pm, Monday, September 28th, 2026. WHICHEVER COMES FIRST.

The term of this appointment will be a maximum of up to 24 months.

Hours of Work: 5/8's. Thurs-Mon. 7:45am-4:15pm.

The ideal candidate is customer-focused, friendly, dependable and committed to providing an excellent visitor experience. Excellent verbal and written communications, basic math and computer skills are required. Ability to maintain a positive attitude and be comfortable interacting with a diverse range of individuals is a must. Previous hospitality, visitor attraction or retail experience is helpful.

Human Resources will screen applications and supplemental questionnaires. Candidates possessing the strongest skills and experience for this position will be forwarded to the hiring department for further evaluation and to determine who will be invited to the formal interview process. The candidate hired will be required to pass a drug screening, background check and may be required to pass a job‑related physical evaluation.

Under general supervision, performs or assists in performing admissions, retail operations, merchandising and other guest services activities for the Springs Preserve; assists in supporting Preserve activities such as train rides, demonstrations, exhibit support and other activities and special events; assists guests with membership purchases and renewals; and performs related duties as assigned.

Knowledge of:
Customer service standards, policies, procedures and etiquette; guest services practices in a public attraction or museum setting; ticketing practices and procedures; arithmetic and basic mathematics; safe work practices and procedures.

Ability to:
Perform ticketing, admissions, sales and other guest services rapidly, accurately and courteously; evaluate and respond courteously to guest and visitor complaints; analyze problems and take action following established procedures; operate a computer and other standard ticketing and point‑of‑sale equipment and software; learn and apply District rules, procedures and practices for taking payments and receipting and for ticketing/point‑of‑sale system operations; learn, understand, interpret, apply and explain District policies and procedures applicable to areas of responsibility;

understand and follow written and oral instructions; understand and follow proper payment handling procedures; make accurate arithmetic calculations quickly and accurately; prepare clear and concise records and other written materials; communicate clearly and effectively, both orally and in writing; exercise tact and diplomacy in dealing with sensitive and confidential customer issues and situations; maintain composure in stressful situations; establish and maintain highly effective working relationships with guests, Preserve supervisors and staff, the public and others encountered in the course of work.

A typical way of obtaining the knowledge, skills and abilities outlined above is graduation from high school or G.E.D. equivalent and at least one year of paid or volunteer experience involving guest, visitor or customer interaction, preferably in a museum, cultural or public attraction venue; or an equivalent combination of training and experience.

A Preserve Guest Services Assistant I may be considered for advancement to Preserve Guest…