Physician Practice Receptionist

Job Details

• Job Location:
  
  Harrison, AR 72601
• Position Type:
  Full Time
• Job Shift: Day

North Arkansas Regional Medical Center (NARMC) is an innovative, non‑profit healthcare system anchored by a central hospital in Harrison, Arkansas, and 13 clinics serving the rural communities of North Arkansas. Our continuum of care includes Home Health and Hospice, including our inpatient Hospice House. More than 750 team members deliver a comprehensive range of services close to home. Guided by our values of safety, quality, integrity, and community, our mission is to provide comprehensive healthcare across North Arkansas, and our vision is to be the region’s most trusted and preferred provider—one patient, one family, one neighbor at a time.

Perform front‑desk and registration duties, including check‑in/out in eClinical

Works/Meditech, insurance verification (including Medicaid processes), copay collection, daily deposits, phone coverage, and general clerical support.

• Register patients; verify demographics/insurance; explain clinic policies and payment expectations.
• Collect copays; post payments; prepare daily/monthly reports and remote deposits.
• Schedule/confirm appointments; complete referrals/authorizations as needed; manage mail/scanning.
• Support phones, filing, chart prep/updates, and general customer service.

• High school diploma or equivalent; accurate typing and computer skills; ability to read, write, speak, and understand English.

• Business/office coursework; prior medical office experience.

• Status:
  Full‑time
• Schedule:
  
  Weekday clinic hours
• Pay:
  Competitive hourly rate (details during interview)

• Friendly, patient‑facing role with clear processes and training.
• Opportunity to grow into billing, coordination, or clinical support.

• Multiple health plan options (PPO and HDHP) with coverage through NARMC Domestic Network and Cigna Health Plan.
• Dental and vision coverage through Delta Dental and Delta Vision of Arkansas.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) available.
• Basic life insurance and AD&D provided at no cost; voluntary life options available.
• Short‑term and long‑term disability coverage offered.
• Accident and critical illness insurance through Lincoln Financial.
• 401(k) retirement plan with up to 3.5% company match, vested over 5 years.
• Paid Leave Bank (PLB) and Extended Illness Bank (EIB) with accrual based on service years.
• Employee Assistance Program (EAP) and First Stop Health 24/7 counseling services.
• Air Med/Mercy Life Flight membership for eligible staff and families.
• On‑site wellness center and discounted membership at Planet Fitness.
• Tuition reimbursement and support for continuing education.
• Employee referral bonuses and internal promotion opportunities.
• Pet insurance and identity theft protection available.
• Discounts on prescriptions, cafeteria meals, gift shop items, and local thrift store purchases.