Lead Security Ops Center Agent
Listed on 2026-01-25
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IT/Tech
Technical Support, HelpDesk/Support
Overview
POSITION OVERVIEW:
Work with Security Ops Center Agents on all day-to-day activities related to the job.
Disclaimer:
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
- High School Diploma or General Education Diploma (GED) plus three (3) years' of administrative support experience
- Experience in security related area, preferred
- Good interpersonal, time management and organizational skills with ability to multi-task
- Experience and ability to use Microsoft Office Software, including but not limited to;
Word, Excel, and Outlook - Strong verbal and written communication skills
- Ability to work independently and as a team member
- Must complete required training and obtain certifications
- Knowledge of incident management systems and reporting tools, preferred
- Proficiency with security technologies (VMS, access control, visitor management, mass notification systems), preferred
- Experience with workplace violence and/or corporate security investigations, and compliance standards, preferred
- Some travel may be required
- Weekend on-call rotation may be required
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details: Starting Rate of Pay: $28.08 / hour
Fed Ex Freight is an Equal Opportunity Employer, including disabled and veterans.
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- Pay Transparency
If you have a disability and you need assistance in order to apply for a position with Fed Ex Freight, please call or e-mail at AD
Fed Ex Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
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