Transportation Representative

POSITION OVERVIEW

Coordinates movement of freight in a timely, safe and cost‑effective manner. Tracks freight movement and updates Transportation Management system and all other pertinent contacts to reflect the movement of freight. Ensures route optimization through use of TM system but is knowledgeable enough to amend routes through manual intervention. Communicates with all pertinent contacts regarding the status of freight movement and issues.

Proactively reacts to transportation issues that occur and resolves all transportation issues with contacts, providing feedback to Independent Service Providers (ISPs) when failures occur. Familiarizes new owner operators on processes and paperwork as well as onboard computer operation. Ensures ISPs follow DOT regulations, including hours of service regulations and safety regulations, providing feedback when failures occur. Works with the safety department to ensure all o/o paperwork is up to date.

Ensures safe and secure cross‑border deliveries to adhere to United States and Canadian laws where applicable. Coordinates movement of overflow freight, communicates ISP route changes, oversight and compliance to cold chain requirements.

• Bachelor's degree preferred in transportation management, logistics, distribution or related field.
• 6+ years progressive related experience

• Coordinates with ISPs and dispatches to ensure timely and safe movement of freight; coordinates delivery of overflow freight based on customer data; resolves any transportation problems for the customer. Communicates with ISPs to ensure they will meet window times for pick‑up and deliveries. Develops and implements a plan to meet customer requirements if a driver will not be able to meet window times.
  
  Works with other Transportation Reps to ensure all loads are covered for the customer. Maintains computer records of all daily load activities, service percentages and delay times. Updates all pertinent contacts with freight movement and communicates about freight delays and failures. Monitors temperatures of trailers when applicable. Maintains regular communication with ISPs.
• Analyzes freight flow information and makes recommendations for improvements to routes as appropriate. Works with Analyst group to implement appropriate route changes and analyzes route optimization, ensuring service and revenues are maximized.
• Works with ISPs to ensure they are following all DOT regulations and maintaining regulatorily required logs and records.
• Performs other duties as assigned.
• Knowledge of transportation management systems.
• Good analytical, planning and organizational skills.
• Good communication skills.
• Knowledge of DOT regulations.

• Harrison, AR
• Memphis, TN
• Akron, OH

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay range: $20.90–$26.80 depending on experience.

Fed Ex Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and need assistance in applying for a position, please call (877) 314‑5191 and / or email

Fed Ex Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.