Analyst-Trans Solutions

This position will be domiciled at a Fed Ex location in Harrison, Arkansas or Memphis, Tennessee. You will be required to work at a Fed Ex Freight location several times per week.

Develop, plan, implement and support non-traditional LTL solutions which positively impact profitability. Collaborate with Sales, Operations, Transportation and other support functions to ensure solutions exceed customer expectations by developing, tracking and reporting appropriate metrics through statistical analysis.

• Research and analyze operations and market data to provide strategic solutions to internal and external customers
• Educate internal and external customers to increase the awareness, understanding and use of the department’s services
• Assess customer shipments, network and marketplace information to determine the best transportation solutions for the customers
• Collaborate with internal and external customers to identify needs and provide solutions to improve service
• Participate on department projects to serve as subject matter experts
• Maintain and update department policies and procedures to meet internal and external customer needs
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other duties as required

Disclaimer:
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.

• Two (2) years of college or equivalent work experience plus two (2) years of experience in operations, logistics/transportation, distribution/warehouse, sales or a Bachelor’s degree or equivalent work experience
• Ability to interpret data and provide a solution
• Ability to learn internal statistical and reporting software and tools (ACCOPS/CMQT/VFS)
• Knowledge of a programming language (Statistical Analysis Systems (SAS), Structured Query Language (SQL), Spotfire, etc.), preferred
• Solutions oriented with good Project Management skills
• Knowledge of Operations (P&D, Dock) and Transportation (Linehaul, Purchased Transportation) preferred
• Knowledge of LTL/TL marketplace, Rules Tariff, Haz Mat, DOT, internal Procedures and other regulations, preferred
• Good collaboration, time management, communication and problem solving skills

Must be able to travel

EST Fed Ex Freight, Inc Fed Ex  Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with Fed Ex Freight, please e-mail at A Fed Ex Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.