Retail Team Leader at Harrison
Listed on 2026-07-30
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Retail
Retail & Store Manager -
Management
Retail & Store Manager
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Retail Team Leader at HarrisonRegular Full Time Sales Harrison, OH, US
6 days ago Requisition
Grow with us and build a career that makes a difference!
At Goodwill we believe that your career should grow as fast as your ambitions. We’re not just offering a job – we offer a fast track to leadership and development where you can increase your pay through digital training. We believe in empowering both the people we serve and the people who serve alongside us. Joining our team means joining a mission where you will eliminate barriers, empower individuals, and elevate human potential.
Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans.
Retail Team Leader will assist management in the operation of the Goodwill retail store. This includes customer service, record keeping, cash management, production, trough donations management, facility operation, communications, merchandising, and inventory control.
Role and Responsibilities
- Assist the Retail Store Manager with the overall operation of the retail store.
- Ensure compliance with all policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities.
- Resolve customer complaints in a fair and impartial manner, referring all unsettled disputes to the store manager.
- Provide coaching, correctional direction, supervise and train retail associates on job related responsibilities.
- Makes recommendations to Asst Mgr or Manager related disciplinary or corrective action.
- Monitor sales transactions associated with purchases and ensure proper sales procedures are followed by sales associates.
- Handles escalated or complex sales or customer related issues.
- Inspect and validate accurate pricing and quality of production
- Ensure production team is working at a pace that will ensure the team achieves production goals
Grow with us and build a career that makes a difference!
At Goodwill we believe that your career should grow as fast as your ambitions. We’re not just offering a job – we offer a fast track to leadership and development where you can increase your pay through digital training. We believe in empowering both the people we serve and the people who serve alongside us. Joining our team means joining a mission where you will eliminate barriers, empower individuals, and elevate human potential.
Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans.
Retail Team Leader will assist management in the operation of the Goodwill retail store. This includes customer service, record keeping, cash management, production, trough donations management, facility operation, communications, merchandising, and inventory control.
Role and Responsibilities
- Assist the Retail Store Manager with the overall operation of the retail store.
- Ensure compliance with all policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities.
- Resolve customer complaints in a fair and impartial manner, referring all unsettled disputes to the store manager.
- Provide coaching, correctional direction, supervise and train retail associates on job related responsibilities.
- Makes recommendations to Asst Mgr or Manager related disciplinary or corrective action.
- Monitor sales transactions associated with purchases and ensure proper sales procedures are followed by sales associates.
- Handles escalated or complex sales or customer related issues.
- Inspect and validate accurate pricing and quality of production
- Ensure production team is working at a pace that will ensure the team achieves production goals
Supervisory Responsibility
- This position is…
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