Critical Protection Officer I​/Critical Protection Officer II

Job Summary

The Armed Security Officer provides analytical and tactical armed protective support of an assigned premises, personnel, and assets in compliance with state/federal regulations and company policies. This role maintains a visible presence to deter illegal activities, responds to, assesses, and investigates security events, and exercises independent decision making in high‑stress environments. The officer demonstrates proficiency in the safe handling, firing, and maintenance of assigned weaponry and communicates effectively with employees or site visitors to maintain the security environment.

• Manage electronic access control systems to monitor site access and visitor management.
• Respond to incidents, emergencies, and alarms, assess situations, and take appropriate actions.
• Conduct regular patrols of the designated area, including interior and exterior spaces.
• Utilize security systems and technologies for intrusion analysis, video analytics, and incident management.
• Generate detailed reports on security incidents, observations, and actions taken, maintaining accurate records for future reference.
• Collaborate with other employees, security personnel, team members, or law enforcement agencies to ensure effective communication and coordination during security response.

• Associate degree
• Minimum of 3 years related work experience
• Certification in Basic Law Enforcement Training or Armed Security Officer
• Or, High School/GED AND 5 years related work experience in lieu of the above

• Associate degree
• Minimum of 6 years related work experience
• Certification in Basic Law Enforcement Training or Armed Security Officer
• Or, High School/GED AND 6 years related work experience in lieu of the above

• Basic law enforcement training or experience responding in a sworn capacity to public service calls.
• Experience utilizing physical access control systems, video surveillance systems, and other security technologies for intrusion detection and analytics.
• Continuous demonstration of critical thinking and decision‑making skills.
• Additional certifications in First Aid, CPR, or AED are highly desirable.
• Proficiency in handling, firing, and maintaining assigned weaponry.

• Valid state‑issued armed security officer license or certification, or ability to obtain it.
• Experience with physical access control, video surveillance, and security technologies.
• Continuous demonstration of critical thinking and decision‑making skills.
• Additional certifications in First Aid, CPR, or AED are highly desirable.

• Onsite mobility classification – work performed at a company facility.
• Work assigned shift schedule up to 12 hours, day or night shift.
• Physical walk‑downs of facilities for security event response and observations.
• Wearing a firearm and other security equipment throughout the shift.

• 3 years of direct experience carrying a firearm in the course of duty, including law enforcement or equivalent military experience.
• Or, 5 years of direct experience carrying a firearm in the course of duty in lieu of a degree.
• Basic law enforcement training or Armed Security Officer certification.
• Ability to meet and maintain Enterprise Protective Services standards and requirements to carry a firearm.
• Proficiency in handling, firing, and maintaining assigned weaponry.
• Complete the assigned NC PPSB course, including the armed guard portion.

5‑15% travel.