Administrative Assistant - Academic Student Services

Overview

Working Title: Administrative Assistant - Academic Student Services

State Role

Title:

Administrative and Office Specialist III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt:
Eligible for Overtime

College/Division: Student Academic Success

Department: 100540 - Academic Student Services

Pay Rate: Pay Range

Specify Range or Amount: $37,500-$41,000

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 1/30/2026

At James Madison University (JMU), we are a vibrant, welcoming community that supports innovation, collaboration, and personal growth. Our mission is to prepare students for a bright future by supporting the people who make it possible: our employees.

The position provides essential administrative and operational support for the Honor Council, Academic Student Services, and the Associate Vice Provost for Academic Support and the Director of Transfer Initiatives, including budget coordination, meeting scheduling, and maintenance of key academic resources.

• Honor Council and Honor Council Coordinator support:
  • Manage the Honor Council budget, including processing employment paperwork and reconciling the departmental credit card.
  • Schedule faculty representatives for Honor Council hearings.
  • Process Honor Council informal resolution agreements and enter agreements into the honor code violation database.
• Administrative support to senior leaders:
  • Arrange and schedule meetings, including calendar management for assigned administrators.
  • Manage the Academic Student Services budget, including processing employment paperwork, ordering supplies, and coordinating travel authorizations and reimbursements.
  • Support transfer-related events, programs, and special projects.
  • Maintain and update Transfer Virginia transfer guides and JMU online major guides.
  • Assist with general support and special projects for the Vice Provost for Student Academic Success team.

• Knowledge of effective and efficient office management practices.
• Ability to interpret and follow oral and written instructions, policies, and procedures.
• Strong written and verbal communication skills.
• Demonstrated ability to work independently, manage multiple tasks, and set priorities.
• Ability to manage confidential material with discretion.
• Ability to work effectively in a fast-paced environment.
• Strong teamwork skills and ability to collaborate with colleagues across units.
• Technological proficiency, including Microsoft Word, Excel, Outlook, Access, and Teams.

Additional considerations:

• Experience with People Soft Student Administration, Finance, and Human Resources.
• Experience with the eVA online procurement system, Chrome River, and AIM.
• Webpage editing or content management skills.

Conditions of Employment: Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement: James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: .

Reasonable Accommodation: If you are an individual with a disability and need assistance applying for jobs please contact us at  or jobs. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 for assistance.