Office Assistant - Office of the Registrar (Part - Time

Working Title:
Office Assistant
- Office of the Registrar (Part
- Time)

State Role

Title:

Administrative and Office Specialist II

Position Type: Part-time
- Wage / Part-time Salaried

Position Status: Part-Time

FLSA Status: N/A

College/Division: Student Academic Success

Department: 100177 - Office Of The Registrar

Pay Band: 2

Pay Rate: Hourly

Specify Range or Amount: $17.05

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 07/29/2026

At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

JMU offers several perks to all employees including:

• A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
• Free Access to the University Recreation Center (UREC):
  Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios.
• A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits.
• Holiday Breaks:
  The university is granted 12 holidays a year.
• Talent Development Trainings:
  The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join.

At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

The Office of the Registrar at James Madison University is accepting applications for an Office Assistant. The Office Assistant will serve a vital role with the Office of the Registrar on the Transfer Credit Team.

We are recruiting for one part-time wage position. The position will be a year-round part-time position working an average of 29 hours per week over the course of a calendar year. Part-time employees are not eligible for benefits.

• Process college transcripts through the workflow process within our document management system.
• Provide customer service in person and through phone/email
• Enter data into People Soft Student Administration System while ensuring data integrity, confidentiality and accuracy.
• Work closely with students, faculty, staff and parents.
• Assist in updating the Transfer Credit Equivalency Guide using TES (Transfer Evaluation System).
• Perform moderately complex processes and exercise independent judgment with minimal supervision.
• Resolve problems independently, answer questions and interpret and apply policies and procedures.
• Resolve problems with a high standard for accuracy.
• Perform back-up duties for other staff as needed.
• Perform other duties as assigned.

Required Qualifications:

• Knowledge of Microsoft Office Applications.
• Ability to handle and prioritize a large volume of work.
• Ability to maintain confidentiality of student record.
• Ability to work independently but seek advice and direction from supervisor as needed.
• Ability to serve constituents in personable and efficient manner.

Additional Considerations:

• Knowledge of university and office policies and procedures.
• Knowledge of People Soft Student Administration System

Employment is contingent upon the successful completion of a criminal background check.

This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits.

E-Verify Notice:
After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

James…