Administrative Assistant - Early, Elementary, and Reading Education College of Education

Working Title:
Administrative Assistant - Early, Elementary, and Reading Education in the College of Education

State Role

Title:

Administrative and Office Specialist III

Position Type:Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt:
Eligible for Overtime

College/Division: College of Education

Department: 100048 - Education Programs

Pay Band:3

Pay Rate:Pay Range

Specify Range or Amount: $40,000 - $43,511

Is this a JMU only position?No

Is this a grant-funded position?No

Is this a Conflict of Interest designated position?No

Beginning Review Date:09/21/2026

At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

JMU offers several perks to all employees including:

• A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
• Free Access to the University Recreation Center (UREC):
  Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios.
• A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits.
• Holiday Breaks:
  The university is granted 12 holidays a year.
• Talent Development Trainings:
  The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join.

At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

The James Madison University College of Education seeks an Administrative Assistant for the Early, Elementary, and Reading Education (EERE) department. This position provides administrative and clerical support for the department, Academic Unit Head, faculty, and students.

Serve as an initial point of contact for faculty, students and other visitors to the department offices, providing exceptional customer service by phone, in person, and electronically.

Serve as administrative assistant to the academic unit head (AUH). Provide, for example, a range of assistance with note taking, providing transcripts, organization and archiving of files and records, calendar management, communications, orders, event logistics and reservations, and fiscal and affiliate support.

• Create protocols that help the unit adhere to policies (ex. FERPA, Records Management), meet expectations, and function efficiently.
• Maintain confidentiality and professionalism in handling sensitive information.
• Maintain up-to-date and accurate schedules, syllabi, and textbook information.
• Corresponds with adjunct faculty and assists in assigning and supporting supervisors.

Utilize JMU systems for a range of tasks, prioritizing administrative support tasks and remain up to date on relevant software programs, procedures, and departmental needs through professional learning and practice. (Required training is provided.) For example:

• Review and enter approved course entries and student overrides in the student administration system(s).
• Run queries and generate reports.
• Track faculty hours and overload pay.
• Track and support student scheduling and record keeping.

Support the hiring, on-boarding, supervision, and separation processes for department employees by…