Business Development - Commercial Roofing

Business Development – Commercial Roofing

Service Department Head – Baker Roofing Company

We are seeking an experienced Business Development – Commercial Roofing Service Department Head to join our winning team. You would lead an entire service operations department for a BRC branch. Baker Roofing invests in our employees by empowering success through a competitive bonus plan and intensive training courses. We value our employees by providing competitive benefits, prioritizing safety, and emphasizing work‑life balance.

With more than 20 locations across the Southeast, Baker Roofing Company is an industry leader in providing an outstanding experience in commercial roofing, residential construction, metal fabrication, restoration, and more. We pride ourselves on over 100 years of quality work, investing in our employees, and providing a family‑centered culture.

The Service Department Head is responsible for overall results of the department including safety, quality control, profitability, and customer satisfaction for commercial and industrial service work.

• Provide a safe working environment for BRC crews, subcontractors, and others.
• Maintain and improve quality control.
• Motivate and direct office and field employees assigned to department including interviewing, hiring, training, and promoting employee growth.
• Coordinate sales effort with salesman and provide necessary support for success of team.
• Oversee setup, processing, and invoicing work orders.
• Review aging report and resolve any issues.
• Promote continual growth of department at the rate determined each quarter by General Manager.
• Continual improvement of quality control and customer satisfaction.
• Coordinate with Department Heads and Service Managers located at other branches.

Minimum Qualifications

• Education:
  
  High School graduate;
  College preferred.
• Experience:
  
  Minimum 5 years in the roofing industry.

Knowledge, Skills, and Abilities:

• Computer:
  Experienced with Microsoft Outlook, Word, Excel, and scheduling.
• Excellent writing skills.
• Exceptional organizational skills.
• High degree of self‑confidence.
• Motivated and professional.
• Must speak English fluently;
  Spanish is a plus.
• Extensive knowledge of roofing including BUR, shingles, tile, single‑ply, metal, waterproofing techniques and products, working knowledge of trusses, light‑weight concrete deck systems, and AC work closely related to roofing.

• Requires standing up for long periods of time.
• Requires use of ladders, scaffolds, and stairways.
• Requires ability to climb, lift, balance, walk, and handle materials.
• Requires use of abdominal and lower back muscles to support part of the body repeatedly or continuously without fatigue.
• Requires repetitive movement, bending or twisting, kneeling, crouching, stooping or crawling.
• Requires ability to stand, walk, lift, and carry items weighing 50 pounds regularly.
• Requires working in extremely bright or inadequate lighting conditions, in very hot or very cold temperatures, including exposure to sounds and noise levels that are distracting or uncomfortable.
• Includes exposure to contaminants, hazardous material, or equipment.
• Mess… mistakes are not easily correctable and have serious consequences, therefore safety procedures need to be followed.
• Requires exposure to minor burns, cuts, bites, or stings.
• Requires exposure to high places or dangerous conditions.

The statements herein are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Baker Roofing Company is an equal‑opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you need special assistance or accommodation in applying for employment at Baker Roofing Company, please contact our Recruiting department at  or

EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor