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Customer Service Representative
Job in
Harrisonburg, Rockingham County, Virginia, 22801, USA
Listed on 2026-07-24
Listing for:
Sentara Healthcare
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Sentara Healthcare - - Responsibilities:
Resolve telephone inquiries from members or patients across multiple topics (eligibility, plan benefits, claim payments) and document interactions;
Research and resolve issues related to enrollment, billing information, and payment plans;
Assist with patient scheduling and coordinating services as needed;
Maintain high-volume customer service standards and ensure accurate data entry and record updates
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