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Customer Service Representative
Job in
Harrisonburg, Rockingham County, Virginia, 22802, USA
Listed on 2026-07-29
Listing for:
Sentara Healthcare
Full Time
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Healthcare
Job Description & How to Apply Below
Sentara Healthcare - 1515 Country Club Road - Responsibilities:
Provide customer service and research and resolve telephone inquiries from members or patients;
Handle inquiries related to member eligibility, plan prescription benefits, and claim payment issues;
Assist with patient services such as updating billing information and establishing payment plans;
Resolve payment inquiries and assist with patient scheduling;
Operate in a high-volume call center environment
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