Billing Customer Service Representative
Listed on 2026-08-07
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Temporary Billing Customer Service Representative $20.00/hour | Monday
- Friday | 8: 00 AM-5: 00 PM Temporary Assignment - Minimum 6-Month Opportunity
Looking for a stable, full-time position without a long-term commitment? AtWork Personnel is seeking a dependable, detail-oriented professional for a temporary Billing Customer Service Representative position. This assignment is expected to last a minimum of six months and offers a great opportunity to gain valuable office and customer service experience in a professional environment.
What You'll Be Doing- Processing payments accurately and efficiently
- Performing data entry and maintaining customer account information
- Assisting customers by phone, email, mail, and in person
- Answering questions regarding utility bills, payments, services, and account information
- Processing collections and service requests
- Completing daily and monthly balancing procedures
- Researching and resolving billing discrepancies
- Maintaining accurate records in a fast-paced office environment
- Assisting with additional clerical and administrative duties as assigned
The ideal candidate is someone who:
- Has exceptional attention to detail
- Enjoys providing outstanding customer service
- Can multitask while maintaining accuracy
- Is dependable with excellent attendance and punctuality
- Works well independently and as part of a team
- Communicates professionally with customers and coworkers
- High school diploma or GED required
- Bilingual (English/Spanish) is preferred, but not required
- Basic knowledge of:
Windows operating system Microsoft Word and Excel Firefox and internet browsers Email applications - Comfortable typing multiple lines of information while speaking with customers
- Able to efficiently use a numeric keypad for data entry
- Strong basic math skills
- Excellent communication and organizational abilities
- Ability to follow written and verbal instructions
- Ability to adapt to changing priorities in a busy office
Primarily seated office position Occasionally required to stand, walk, bend, kneel, or crouch Must occasionally lift and/or move up to 20 pounds or team lift up to 50 pounds
Position DetailsPay: $20.00 per hour
Schedule:
Monday-Friday, 8: 00 AM-5: 00 PM
Duration:
Temporary assignment expected to last at least six (6) months
Location:
Harrisonburg area
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