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Customer Service Representative I
Job in
Harrisonburg, Rockingham County, Virginia, 22801, USA
Listed on 2026-08-19
Listing for:
Sentara Healthcare
Full Time
position Listed on 2026-08-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Respond to member/patient inquiries by phone and resolve issues related to eligibility, benefits, and claims;
Update billing information and establish payment plans for patients;
Schedule appointments and coordinate services as needed;
Enter data accurately into the system and maintain patient/customer records;
Collaborate with internal teams to resolve escalated issues
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