Communication Center Coordinator - Learning Centers

Communication Center Coordinator - Learning Centers

James Madison University

Position Type: Administrative & Professional (Non-teaching Faculty)

Position Status: Full-Time

FLSA Status: Exempt:
Not Eligible for Overtime

College/Division: Student Academic Success

Department: 100546 - Learning Centers

Pay Rate: Commensurate with Experience

Opening: Dec 10 2025

Beginning Review Date: 01/12/2026

The Learning Center’s (LC) Communication Center is led by the Communication Center Coordinator, a full‑time, 10‑month Administrative & Professional (A&P) position at James Madison University. Responsibilities include teaching, supervising student employees, developing and delivering training, monitoring budgets and payroll, overseeing outreach efforts, and conducting research, assessment, and strategic planning. The Coordinator reports to the LC’s Associate Director, partners with other LC faculty and staff, and maintains affiliate status in an academic department such as the School of Communication Studies.

The role is integral to the Learning Centers’ mission of providing tutoring, coaching, study sessions, consultations, and workshops across six programs that support student academic success.

• Oversee recruiting, interviewing, hiring, training, supervising, and evaluating peer educators, including graduate assistants.
• Teach two courses per year in an affiliate academic department and provide Communication Center consultations.
• Maintain, evaluate, and improve existing programs and conduct strategic planning informed by assessment.
• Recruit and retain students from a variety of populations to better serve all students’ success.
• Collaborate with the administrative team to determine budgetary priorities.
• Oversee payroll processes, scheduling, and other administrative tasks.
• Engage in outreach efforts and partnerships with other units on campus.
• Conduct appropriate scholarly and professional development activities.

• Master’s degree in communication, rhetoric, education, or a closely related field.
• Expertise in communication studies.
• Interest or experience in learning centers.
• Demonstrated commitment to cultivating a welcoming learning environment.
• Teaching and/or tutoring experience.
• Strong understanding of communication center scholarship and praxis.
• Demonstrated success in collaboration.

• Terminal degree in communication, rhetoric, education, or a closely related field.
• Strong understanding and practical application of diverse learning experiences.
• Experience working within a learning center, communication center, or other academic support program.
• Strong assessment and/or program evaluation experience.
• Expertise in learning science.
• Expertise in artificial intelligence, assistive technologies, or other technologies used for accessibility or universal design.
• Tutor training experience, including ability to design and deliver a curriculum and assess learning.
• Expertise in the Scholarship of Teaching and Learning.

Candidates should complete the online application and provide a current CV or resume and a cover letter.

James Madison University’s Dual Career and Community Resources Program is available for candidates relocating to the area. For more information, visit (Use the "Apply for this Job" box below)./2

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Employment is contingent upon a successful criminal background check.

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission.

The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: .

If you are an individual with a disability and need assistance searching or applying for jobs, please contact us at  or jobs. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.