Student Office Assistant at University Advising - IE

• Student Academic Success
• Student Employment
• Institutional Employment
• Opening on:
  Feb 16 2026
• Academic Affairs
• 100536 - University Advising

State Role

Title:

Institutional Employment/Federal Work Study

Position Type: Institutional Employment

Position Status: Part-Time

FLSA Status: Non-Exempt:
Eligible for Overtime

College/Division: Student Academic Success

Department: 100536 - University Advising

Pay Rate: Hourly

Specify Range or Amount: $12.77

Is this a JMU only position? N/A

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? N/A

Beginning Review Date: 03/23/2026

Located in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff.

The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.

It is the goal of University Advising to provide accurate and accessible advising to all students, to help them plan well to meet all graduation requirements and prepare for their careers and lives after graduation.

University Advising is seeking two Student Office Assistants to provide general office support and front desk coverage for 10 hours per week during the semester for the Advising Hub.

• Provide front desk coverage in the Advising Hub, which is located on the 4th floor of the Student Success Center.
• Greet students as they arrive and help students get checked in for their appointments through the CRM.
• Answer phone calls with a welcoming and professional attitude.
• Provide great customer service to students, families, and other individuals who come to and/or reach out to the Advising Hub.
• Schedule student appointments with advisors located within the Advising Hub through MyMadison Connect (including the Exploratory Advising Team, Transfer Advising, and Madison Advising Peers).
• Provide administrative support to UA staff as needed with office projects.
• Assist the front desk team and advising staff as needed with other timely projects.
• Other duties as assigned.

• Be a current full-time JMU undergraduate student through Spring 2027.
• Be available to work 10 hours a week during our business hours (Monday-Friday 8 am-5 pm) during the Fall 2026 and Spring 2027 academic year.
• Be detail-oriented, organized, positive, and reliable.
• Be able to work independently.
• Have experience with Windows and Microsoft Office.
• Be willing to learn new skills required to complete job responsibilities.

We are asking for a resume and 2 other documents, described below. A cover letter is optional.

• Required Other Document #1:
  References. Please submit a list of 2 references as well, including the person’s name, email, and phone number. Save as a Word document and submit as Other Document #1.
• Required Other Document #2:
  Please answer this question "Will you be available to work 10 hours a week during our operating hours (Monday-Friday from 8am-5pm) for both Fall and Spring semester? YES or NO?" Save as a Word document and submit as Other Document #2.

Students must be degree‑seeking students, enrolled on at least a half‑time basis (6 credits for undergraduate and 5 credits for graduate).

E-Verify Notice:
After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E‑Verify system to confirm identity and work authorization.

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate…