Academic Advisor, College of Arts and Letters

Working Title:

Academic Advisor, College of Arts and Letters

State Role

Title:

N/A

Position Type:
Administrative & Professional (Non-teaching Faculty)

Position Status:
Full-Time

FLSA Status:
Exempt:
Not Eligible for Overtime

College/Division:
College of Arts and Letters

Department: 100139 - Dean - College of Arts and Letters

Pay Rate:
Commensurate with Experience

Specify Range or Amount:

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? N/A

Beginning Review Date: 03/27/2026

About JMU:

Mission

We are a community committed to preparing students to be educated and enlightened citizens who lead productive and meaningful lives.

Vision

To be the national model for the engaged university: engaged with ideas and the world.

Who We Are

Situated in the heart of Virginia's beautiful Shenandoah Valley, the city of Harrisonburg is a vibrant community with a population of approximately 52,000. Harrisonburg is conveniently located approximately 120 miles from Washington, D.C. and Richmond, VA.

JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and supportive environment for students, faculty and staff. The student body includes approximately 21,000 undergraduate and 1,800 graduate students, with over 1,000 full-time instructional faculty.

JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master's and doctoral levels. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.

General Information:

The College of Arts and Letters (CAL) welcomes applicants for the position of Academic Advisor. The Academic Advisor is tasked with providing quality academic advising designed to help students make informed decisions in pursuit of their academic and professional goals. The advisor regularly meets with students one-on-one and in group settings to discuss course selection, develop individualized academic plans to ensure timely completion of graduation requirements, and recommend success strategies.

The advisor monitors student progression, offers specific problem solving, assists the academic unit(s) with enrollment management, and communicates with various stakeholders. The position is a 12-month Administrative and Professional Faculty appointment beginning July 1, 2026.

Duties and Responsibilities:

Advise students about academic policies, degree requirements, and course selection.

Help students identify academic goals and develop academic plans.

Connect students to appropriate academic and non-academic resources.

Manage advising-specific administrative tasks and monitor progress of student caseload through accurate, confidential records using JMU advising software [CRM].

Collaborate with colleagues - including academic unit head, faculty, and staff - as needed.

Participate in recruitment, orientation, and programming efforts in consultation with departmental leadership.

Qualifications:

Required:

Bachelor's degree.

Comfort with technology and learning multiple information systems.

Excellent interpersonal and communication skills (writing, oral, listening), and ability to relate meaningfully with undergraduates.

Strong attention to detail combined with appreciation for the big picture.

Ability to work independently, collaboratively, and under supervision.

Excellent skills in time management and organization.

Strong work ethic and critical-thinking, problem-solving, and judgement skills.

Ability to meet deadlines in a dynamic environment.

Demonstrated commitment to contributing to a supportive, welcoming atmosphere.

Ability to process and maintain confidential information with professionalism.

Preferred:

Master's degree.

Academic advising and/or teaching experience in higher education.

Experience with learning, interpreting, and articulating complex academic requirements, procedures, and policies, including FERPA.

Additional Posting Information:

JMU's Dual Career and Community Resources Program is available for candidates that will be relocating to the area. For more information, please visit (Use the "Apply for this Job" box below)./2

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Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice:
After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin,…