Assistant Director - Undergraduate Admissions

Assistant Director
- Undergraduate Admissions

Working Title:

Assistant Director
- Undergraduate Admissions

State Role

Title:

Administrative and Professional Faculty

Position Type:
Administrative & Professional (Non-teaching Faculty)

Position Status:
Full-Time

FLSA Status:
Exempt:
Not Eligible for Overtime

College/Division:
Admissions

Department: 100175 - Admissions Office

Pay Band:

Pay Rate:
Commensurate with Experience

Specify Range or Amount:

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 06/22/2026

About JMU:
Mission We are a community committed to preparing students to be educated and enlightened citizens who lead productive and meaningful lives. Vision To be the national model for the engaged university: engaged with ideas and the world. Who We Are Situated in the heart of Virginia's beautiful Shenandoah Valley, the city of Harrisonburg is a vibrant community with a population of approximately 52,000.

Harrisonburg is conveniently located approximately 120 miles from Washington, D.C. and Richmond, VA. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and supportive environment for students, faculty and staff. The student body includes approximately 21,000 undergraduate and 1,800 graduate students, with over 1,000 full-time instructional faculty. JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master's and doctoral levels.

JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.

General Information:
The Office of Admissions at James Madison University is accepting applications for an Assistant Director for Undergraduate Admissions. This position is a key contributor to the university's overall Enrollment Management Strategic Goals and primarily responsible for supporting the recruitment of incoming first-year and transfer students through on- and off-campus recruitment efforts, college access programming and support, and the supervision of one or more Graduate Assistantship/Practicum students.

It involves planning and executing strategic recruitment travel, reviewing freshman and transfer applications, developing and leading access initiatives, mentoring Graduate Students, and building and strengthening relationships. This position offers the option to work remotely one day per week after 90 days in the role.

Duties and Responsibilities:

First-Year and Transfer Student Recruitment & Territory Management

• Manages the recruitment of incoming first-year students from the Shenandoah Valley region, currently defined by the Office of Admissions as the cities of Harrisonburg, Staunton, Waynesboro, and Winchester as well as the counties of Augusta, Clarke, Fauquier, Fredrick, Highland, Page, Rappahannock, Rockingham, Shenandoah, and Warren.
• Manages the recruitment of incoming transfer students from the Shenandoah Valley and Central Virginia regions, currently defined by the Office of Admissions as the locations listed above plus the cities of Charlottesville, Danville, Lynchburg, and Martinsville as well as the counties of Albemarle, Amherst, Appomattox, Bedford, Buckingham, Campbell, Charlotte, Culpeper, Cumberland, Fluvanna, Franklin, Green, Halifax, Henry, Louisa, Madison, Mecklenburg, Nelson, Orange, Patrick, Pittsylvania, and Prince Edward.
• Reviews first-year and transfer application files for assigned recruitment regions by completing evaluations electronically, making and entering initial admissions decisions, and leading admissions committees for assigned recruitment regions. Effectively and efficiently analyzes academic transcripts and ensures decisions are accurate and consistent. Serves as an active member of admissions committees for other recruitment regions as needed. Demonstrates strong professional judgement and attention to detail.
• Serves as the main point of contact for assigned recruitment regions. Answers emails, phone calls, admissions decision inquiries, and in-person questions from prospective students, their families, high school counselors, career coaches, and campus partners in a timely fashion. Demonstrates strong communication skills with the ability to listen, understand, and validate conversations with families.
• Helps prospective students broaden their knowledge of JMU. Advises students on potential majors that align with desired career paths and helps prospective families navigate the application process. Develops pathways for applicants not initially admitted to JMU.
• Utilizes university-wide technology and CRM to review applications as well as build and strengthen relationships. This currently includes People Soft and OnBase for application review and the Salesforce CRM and CVENT to track and strengthen connections.

Off-Campus…