Human Resources Manager - Harrisonburg & Roanoke, VA

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence.

We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People
• Customers
• Trust

The Human Resources Manager serves as the strategic and operational HR leader for Harrisonburg, VA and Roanoke, VA manufacturing facilities, overseeing all HR programs, policies, and practices that support a safe, productive, and engaged workforce. This role manages the full scope of HR functions including recruitment, onboarding, employee relations, labor relations, training and development, performance management, compliance, and employee engagement. The HR Manager ensures alignment with corporate HR strategies while addressing day-to-day HR needs within the facility.

This position supports a workforce of approximately 300-400 hourly and salaried employees, which may include union-represented team members. The HR Manager oversees all stages of the employment lifecycle for hourly and salaried staff, ensures compliance with company policies and legal requirements, and facilitates a positive and inclusive workplace culture.

• Provide guidance to plant leadership on the interpretation and administration of HR policies, ensuring alignment with corporate HR direction and legal requirements.
• Develop, implement, and communicate plant-specific HR initiatives that support operational goals and strong employee–management relations.
• Manage the plant HR budget and collaborate with leadership to balance cost control with investment in employee development.

• Lead full-cycle recruiting for all plant roles, partnering with managers to understand workforce needs and develop effective hiring strategies.
• Manage job requisitions, candidate screening, interview coordination, offer development, and background checks.
• Maintain applicant tracking records and ensure accurate, compliant documentation.
• Deliver new hire orientations and ensure compliance with Federal Contractor Program standards.

• Serve as a trusted resource for employees and managers on performance issues, workplace concerns, investigations, coaching, and conflict resolution.
• Support the development of negotiation strategies for labor contracts; advise on contract interpretation, grievances, disciplinary actions, and arbitration coordination.
• Proactively identify and address issues that may pose legal or employee-relations risks.

• Maintain accurate personnel, medical, leave, and workers’ compensation files.
• Ensure compliant HR documentation for all employment changes (promotions, reclassifications, separations, etc.).
• Prepare required HR and EHS reporting and support corporate and government compliance audits.
• Stay current with changes in employment laws, regulations, and corporate HR policies.

• Act as the plant benefits representative, assisting employees with questions or issues.
• Coordinate workers’ compensation and unemployment claims, serving as a liaison with third-party providers.
• Administer the plant’s leave programs, including FMLA and disability leaves, partnering with Disability Management Associates (DMA).

• Coordinate training programs, career development initiatives, employee meetings, and engagement activities.
• Assist with compensation program administration, including job descriptions, performance appraisals, and merit/bonus submissions.
• Support corporate community involvement and public affairs…