Assistant Director, Engineering IT-Telecom

Working Title: Assistant Director, Engineering IT-Telecom

State Role

Title:

Information Technology Specialist III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Exempt:
Not Eligible for Overtime

College/Division: Information Technology

Department: 300102 - Telecommunications

Pay Band: 6

Pay Rate: Maximum Starting

Specify Range or Amount: $94,304.00

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 06/19/2026

• Design, install, operate, and maintain telecommunication infrastructure devices and systems for distributing voice, data, simplex, CATV, and other communication services across campus.
• Serve as the primary departmental point of contact for engineering and plan, coordinate, and supervise staff and contractors in the execution of capital and non-capital construction projects, infrastructure moves, additions, changes, and deletes (MACD).
• Respond to off‑hour outages and emergencies, and act as technical contact for new communications systems.
• Develop detailed work estimates including scope of work, bill of materials, and labor requirements.
• Regularly interface with senior departmental and university leadership as well as a broad range of university constituents.
• Contribute to strategic planning and cross‑functional collaboration and actively participate in standing meetings and serve on committees as needed.

• Extensive experience with Layer One technologies and solid knowledge of general construction processes with the ability to design, plan, coordinate, and execute large, complex telecommunications infrastructure projects.
• Demonstrated ability to effectively manage personnel, contractors, and vendor relationships while fostering a collaborative, customer‑focused work environment.
• Proven leadership skills with a history of motivating, mentoring, and developing technical staff, while promoting teamwork, accountability, and high performance.
• Strong commitment to exceptional customer service and the ability to build and sustain positive relationships with university stakeholders, contractors, and external partners.
• Advanced analytical and critical thinking skills, with the ability to evaluate complex technical challenges, develop practical solutions, and make sound operational decisions.
• Demonstrated ability to manage multiple priorities and competing deadlines while maintaining accuracy, efficiency, and responsiveness.
• Excellent communication skills, with the ability to clearly convey technical information to both technical and non‑technical audiences.
• Strategic mindset with the ability to align telecommunications infrastructure and services with the university’s long‑term operational and strategic goals.
• Valid driver’s license required.

Ability to use or learn the following software/systems:

• Microsoft Office Suite, Bluebeam Construction Management Software, Mapcom M4 GIS, PCR
  360 Ticketing
• Detailed knowledge of CATV System components and distribution
• Ortronics Certifications or the willingness to obtain
• RCDD Certification or demonstrated willingness to acquire RCCD certification

Employment is contingent upon the successful completion of a criminal background check.

E‑Verify Notice:
After accepting employment, new hires are required to complete an I‑9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E‑Verify system to confirm identity and work authorization.

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: .

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