IT Admininstrator

Who We Are and What We DoFarmer Focus’s mission is to promote and protect generational family farms by shifting farm-level decision-making and chicken ownership back to farmers and empowering them to farm the way they know is best. We are committed to consistently producing 100% organic and humanely raised chicken that is better for people, the planet, and animals. Our culture is rooted in servant leadership, and we live by our Farmer Focus CARES values:
Community, Accountability, Respect, Excellence, and Stewardship.

IT Administrator Job Detail

Job Title:

IT Administrator Department:
Information Technology

Reports To:

IT ManagerFLSA Status:
Exempt

Location:

Corporate Office Work Arrangement:
On-Site Shift /

Schedule:

Full-time Travel Requirements:
Occasional travel between Farmer Focus facilities

Employment Type:

Full-time

Role Overview / Purpose and Scope The IT Administrator is responsible for installing, maintaining, troubleshooting, and supporting IT equipment across Farmer Focus operations. This role supports daily business and production needs by ensuring equipment such as scales, production terminals, printers, scan guns, access points, computers, switches, conference room equipment, and phone systems are operational and properly maintained.

The IT Administrator works closely with Production, Maintenance, and other departments to support daily operations, assist with new equipment installations, manage user access, respond to IT requests, and support new hardware implementation projects. This position plays an important role in maintaining system reliability, supporting internal users, strengthening IT processes, and ensuring technology needs are met across the organization.

Key Responsibilities Install, maintain, troubleshoot, and support IT equipment, including scales, production terminals, printers, scan guns, access points, computers, switches, and related hardware.

Interact with Production and Maintenance departments to ensure IT equipment is operating properly to support daily operations.

Work closely with Maintenance when new equipment is being installed to support production.

Participate in projects involving new IT hardware implementation to ensure IT requirements, equipment, and services are identified and obtained.

Maintain user access on the corporate network and in key software applications.

Create new user accounts, roles, and access permissions as needed.

Terminate employee access when notified by Human Resources.

Manage IT equipment in conference rooms and train users on how to effectively use the equipment.

Set up new computers and assist new employees on their first day with accessing computers and applications.

Manage the procurement, installation, and training related to the corporate phone service

Assist with maintenance and configuration of company networks.

Monitor new IT requests and address requests in a timely manner.

Diagnose and repair IT equipment that fails to operate properly or work with vendors to complete repairs as needed.

Support vendor management for IT purchases, repairs, and services.

Provide training to users and groups when new equipment is deployed.

Support and use IT ticketing systems to track, prioritize, and resolve requests.

Follow, support, and enforce internal control processes and procedures.

Perform other duties as assigned.

Qualifications2 or more years of experience working with IT equipment.

Ability to manage multiple projects and competing priorities.

Experience installing, troubleshooting, repairing, setting up, and replacing IT equipment.

Experience with Active Directory.

Experience with Office 365.

Experience with access point management.

Experience using IT ticketing systems.

Experience supporting IT equipment procurement, vendor coordination, purchases, and repairs.

Ability to diagnose IT equipment issues and work independently or with vendors to resolve problems.

Ability to support corporate network access and key software application access.

Ability to communicate effectively with users, vendors, Production, Maintenance, HR, and other internal teams.

Ability to train users in new equipment, conference room technology, phone systems, and other IT tools.

Ability to…