Windows Systems Engineer

Working Title: Windows Systems Engineer

State Role

Title:

Information Technology Specialist II

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Exempt:
Not Eligible for Overtime

College/Division: Information Technology

Department: 100212 - IT - Infrastructure Services

Pay Band: 5

Pay Rate: Pay Range

Specify Range or Amount: $75,000 - $77,500

James Madison University Information Technology is currently hiring for a Windows Systems Engineer, primarily responsible for Exchange on-prem and online email services in a hybrid environment, with additional responsibilities including routine and advanced system administration and customer support of cloud and on-premise Windows software and systems. As a member of the Windows Team within IT Systems & Operations, you'll be part of a high-functioning, collaborative, and supportive team, with many years of collective experience, and supportive leadership.

This is an on-site position with rotating on-call, a one-week responsibility recurring approximately every 6 weeks, that requires on-site presence within one hour of being paged. It includes the opportunity for hybrid work options.

• Generous Leave:
  Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage:
  Access high-quality health insurance options that fit your needs.
• Retirement Options:
  Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being:
  Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program:
  Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

• Demonstrated experience with deployment and management of Exchange services or other email solutions, including adhering to best practices and organizational strategy, or significant professional experience in a mid-level or higher systems engineering role, demonstrating mastery and ownership of complex mission-critical systems as a seasoned, independent contributor.
• Demonstrated success in a role that includes significant customer support responsibilities in addition to systems administration responsibilities.
• Demonstrated ability to communicate technical complexity clearly & understandable for any audience, including customers, peers, and senior leadership, through written documentation, verbal explanations, and formal presentations.
• Experience with security best practices including deployment of published benchmarks, and vulnerability management with Crowdstrike or similar software.
• Experience with installation, troubleshooting, and supporting Windows, Active Directory, M365, SAN or VMware in an enterprise environment including contingency management and disaster recovery.
• Experience with Powershell for system management tasks, or demonstrated proficiency with other scripting languages for system management tasks.

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice:
After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: .

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at  or jobs. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.