Procurement Business Analyst

Working Title:
Procurement Business Analyst

State Role

Title:

Information Technology Specialist I

Position Type:Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Exempt:
Not Eligible for Overtime

College/Division: Finance

Department: 100222 - Procurement

Pay Band:4

Pay Rate:Pay Range

Specify Range or Amount: $58,000 - $67,000

Is this a JMU only position?No

Is this a grant-funded position?No

Is this a Conflict of Interest designated position?Yes. This successful candidate must complete a statement of personal economic interest prior to their first day of employment.

Beginning Review Date:08/03/2026

At James Madison University (JMU), we're more than just a publicly funded institution - we're a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:

• Generous Leave:
  Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage:
  Access high-quality health insurance options that fit your needs.
• Retirement Options:
  Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being:
  Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program:
  Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

At JMU, we believe in Being the Change - and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

James Madison University (JMU) is seeking a collaborative and technology-focused professional to serves as a key resource for Procurement Services by supporting procurement and contract management technologies, analyzing business processes, and implementing solutions that improve efficiency and service delivery. The role works closely with University stakeholders, technology partners, and vendors to support system operations, reporting, training, and continuous improvement initiatives.

As part of JMU's ongoing ERP implementation, this position will play an integral role in the transition to new eProcurement and Contracts Management systems, helping ensure successful implementation, adoption, and long-term system effectiveness.

• Serve as the functional and technical lead for Procurement Services technology systems, including eVA, contract management systems, ERP/eProcurement platforms, and other procurement-related applications.
• Manage system administration activities, including configuration, workflow management, user access, security, testing, issue resolution, and ongoing system maintenance.
• Ensure procurement systems comply with University, Commonwealth of Virginia, and applicable security, data governance, and compliance requirements.
• Assist in planning, testing, implementation, and communication efforts associated with system upgrades, enhancements, and new technology implementations.
• Provide technical and functional support to procurement personnel, campus users, and suppliers, troubleshooting system issues and developing effective business solutions.
• Develop and deliver training, user documentation, and educational resources for internal staff and the campus community to support effective system utilization.
• Collaborate with University stakeholders, vendors, and technology partners to identify opportunities for process improvements, workflow optimization, and automation.

• Develop complex reports, queries, dashboards, and data visualizations that support Procurement Services operations, strategic decision-making, compliance monitoring, and performance assessment.
• Conduct data analysis and research to support procurement projects, sourcing initiatives, operational reviews, and internal and external reporting requirements.
• Partner with Information Technology and campus stakeholders to evaluate technology solutions and perform cost-benefit and process analyses.
• Analyze procurement and University business processes to identify opportunities for increased efficiency, effectiveness, automation, and continuous improvement.
• Maintain comprehensive knowledge of procurement operations, spend data, contracts, sourcing methodologies, and applicable procurement regulations to support informed decision-making.
• Document business processes, system requirements, and operational procedures to support consistency, knowledge sharing, and process improvement initiatives.
• Perform system testing, data validation, and quality…