Store Manager, Retail & Store Manager

Company Overview:
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5billion in tire and auto service sales, Bridgestone Retail Operations is an exciting place to build a career.

Responsible for every aspect of the store operation, which includes selecting, coaching and developing store teammates, as well as merchandising, advertising and promotion of products and services.

$58,235.00 – $98,990.00 (all employees receive pay that meets or exceeds the applicable minimum wage requirements).

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty, creating results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up‑to‑date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with the service received.
• Other duties as assigned.

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem‑solving skills related to customer complaints.
• Aptitude to manage inventory, order scheduling and merchandising displays.
• Ability to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles.

• 2‑year college degree or equivalent.

• Medical, Dental and Vision – Starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider all individuals for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity, expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.