Front Gate Attendant

Front Entrance Host

Location: Harrodsburg, KY

Status: Part-time seasonal, hourly

This position will welcome all visitors to Shaker Village of Pleasant Hill by staffing the Front Entrance Booth. It is a part-time seasonal position from Spring through Fall.

• Warmly welcome all guests to property at the Front Entrance of the Village.
• Approach each vehicle with the iPad, village and trail maps in-hand to more efficiently assist guests entering the property
• Provide directions for guests entering the property.
• Handle cash, check, and credit card transactions as applicable.
• Follow appropriate accounting guidelines in obtaining a money bag, handling of money, and recording transactions through a Square-mobile device.
• Answer questions and engage with guests while providing proactive customer service.
• Consistently engage guests with friendliness, enthusiasm and understanding.
• Ensure a clean, safe environment for all guests and staff, including completion of daily cleaning responsibilities in front entrance booth.
• Review the Banquet Event Orders (BEO) on a daily basis in order to be prepared to welcome and accurately direct attendees to group functions and events.
• Familiarize yourself with locations of the Welcome Center and public restrooms.
• Familiarize yourself with natural landscape and resources of SVPH such as hiking trails.
• Assess inventory and report restocking needs for Front Entrance Booth including trail maps, Village maps, photography guidelines, etc.
• Performs other duties as assigned.

• Must be a self-motivator and be willing to learn new skills.
• Strong interpersonal and communication skills.
• Positive attitude, problem solving, and flexibility.
• Ability to work enthusiastically with a wide demographic of guests, including youth, families, and adults.
• Ability to work in a team as well as individually.
• Show knowledge of all Shaker Village activities.

• High school diploma required
• Customer service experience preferred.
• Experience handling money and processing transactions preferred.
• Ability to use Square Program and iPad preferred. Can be trained.

• Frequently required to stand for periods of time.
• Frequently required to work unsupervised.

• Regularly exposed to wet and/or humid conditions.
• Frequently exposed to outside weather conditions including high temperatures.
• This position requires working weekends, early mornings and evenings.
• This position is subject to a background check and drug testing.