Receptionist, Administrative​/Clerical

Contract:
Permanent and casual roles available

Hours:
Part-time 16 hours/ Casual

Location:
Harrogate, North Yorkshire

Harrogate Leisure & Wellness Hub

Our busy leisure centre is looking for a welcoming and proactive Receptionist to be the first smiling face our members see. If you enjoy helping others, keeping things running smoothly, and being part of a lively community environment, this could be the perfect role for you.

• Greeting members and visitors with warmth and professionalism.
• Handling enquiries in person, over the phone, and via email.
• Managing bookings for classes, facilities, and memberships.
• Managing learn to swim waiting list and calling customers to book them in to the scheme.
• Processing payments and maintaining accurate records.
• Supporting the wider team to ensure the centre runs efficiently.
• Keeping the reception area tidy, organised, and inviting.

• Excellent communication and customer service skills.
• Confident using computers and booking systems.
• A calm, positive attitude in a fast‑paced environment.
• Strong organisational skills and attention to detail.
• A team player who enjoys working with the public.
• Previous reception or customer service experience is helpful but not essential.

In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.

• A local government pension scheme with 15.1% employer contribution.
• Salary sacrifice schemes.
• Employee discount benefits including shopping, supermarkets, gym discounts and more.
• Travel loans.
• Health Assured – confidential help and support for your wellbeing.

Click on our Total Rewards Brochure at the bottom of this advert to see the full range of benefits.

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.