Lead Business Analyst

Career Opportunities:
Lead Business Analyst (2093)

Requisition
2093
-Posted
- Harrogate

This role will be key in supporting the Group on the implementation of Business Change Projects while managing a team of business analysts. It will support the delivery of an ambitious agenda for the automation of business processes across the organisation. Individuals working in the role will be an experienced ERP analyst that will work closely with business super users and the Business Transformation Programme.

The individual will need to be self‑motivated, have excellent interpersonal, technical, and analytical skills. A key requirement of this role will be demonstrable experience in delivering Operation Design (Business-Processes), process re‑engineering and supporting business‑change projects required, system integrations post acquisitions and group strategic projects. As a leader, this role will have responsibility for the business analysis service provision within the organisation and its business units, where advice given and decisions made will have a measurable impact on the profitability and effectiveness of the organisation.

• Working with stakeholders at all levels to ensure business and IT improvements can make to achieving business objectives; defining strategies, agreeing and prioritising business requirements, conducting feasibility studies, producing both organisational-level and detailed business models, and overseeing the definition and implementation of holistic solutions.
• As a leader, you will take responsibility for the business analysis service provision for an organisation or business unit, where advice given, and decisions made will have a measurable impact on the profitability or effectiveness of the organisation.
• Determine the value proposition for the business analysis function. Define the roles and responsibilities for the business analysis staff, at all levels and grades.
• Take an active part, together with other senior technical staff and specialised IT management, in IT policy making and in both software and hardware procurement.
• Act as an advocate for the business, ensuring the IT provision meets the strategic objectives of the organisation or business unit.
• Recognise opportunities for the business from organisational and technological change and define change initiatives that will exploit such opportunities. Ensure that business benefits are clearly defined, appropriately quantified and are managed through to realisation.

• As a Lead BA, you will advise and influence executive management throughout the business change lifecycle, ensuring that change initiatives are aligned with the strategy and enterprise architecture.
• Work with the business at all levels, assess problems and identify opportunities, progressing projects from concept, eliciting requirements, and proposing options.
• Constantly evolve company approach to business analysis and ensure we are using best available methodologies, tools, and processes.
• Allocate workload across your team for support, change and project, closely working alongside other stakeholders for support and project activities.
• Use your SAP knowledge and experience to build SAP configuration as a core competency in the team, and in the wider business.
• Ongoing reviews of business processes, digital customer/user journeys and developing optimisation approaches.
• Management of business analysis, procedural and training documentation documents; including creation, review, updating and maintenance.
• Workshop and presentation delivery are part of the day to day, ensuring new ideas and findings are communicated to stakeholders and the wider team.
• When required, you will support testing cycles with IT and business resource to ensure credible and fit for purpose solutions are delivered into the business, including the documentation of test traceability criteria, test cases/scripts and defect logs.

Key Measures of Performance: KPI indicators from our platforms and projects/programmes including:

• Process optimization results.
• Incident management led KPIs: aged cases/on time closure
• Project led KPIs: on time/ on budget etc o Quality…