SEND Casework Manager - Post

Location:
Harrogate, North Yorkshire with the ability to travel across the county as required

Be a part of shaping an inclusive future for children and young people in North Yorkshire.

Are you an experienced SEND professional with a strong understanding of SEND legislation, Education, Health and Care Plans (EHCPs) and statutory processes? Do you have the leadership skills to support and develop a high-performing team while championing positive outcomes for children and young people with Special Educational Needs and Disabilities?

We are seeking a SEND Casework Manager to lead a team of EHC Casework Officers and play a pivotal role in ensuring the Local Authority meets its statutory duties for children and young people aged 16–25 with SEND.

As SEND Casework Manager, you will provide professional leadership, guidance and oversight to a team responsible for statutory SEND assessment, annual review and casework. You will ensure high-quality casework, compliance with statutory timescales and a child-centred approach that places children, young people at the heart of decision making

You will work collaboratively with schools, health colleagues, social care professionals, families and partner organisations to secure appropriate educational provision and positive outcomes for children and young people with SEND.

The role also includes representing the Local Authority in mediation, dispute resolution and SEND Tribunal proceedings, as well as managing more complex casework and supporting the resolution of complaints and system challenges.

• Maintain team caseload oversight through robust supervision arrangements
• Prepare and coordinate local authority responses to appeals
• Compile and submit high quality evidence and documentation for tribunal hearings
• Liaise with parents/carers, legal representatives, schools and professionals
• Support preparation for hearings, mediations, and dispute resolution processes
• Ensure your team maintain accurate and up to date records on internal systems (e.g. Synergy)
• Ensure quality of casework is high and communication with stakeholders is effective
• Monitor and track case directions, orders and outcomes
• Work proactively to support early resolution of appeals where possible
• Take responsibility for the team’s performance against statutory time frames and quality standards
• Ensure your team have a supportive induction programme and ongoing CPD to fulfil the functions of their roles
• Actively promote the emerging practice framework across Education and Inclusion Services

• Strong understanding of SEND legislation and the SEND Code of Practice (2015) and in particular Education other than at school
• Experience of working within SEND services or a similar environment
• Ability to manage complex casework and analyse detailed information
• Knowledge of education legislation and SEND processes
• Strong organisational and prioritisation skills
• Ability to interpret and present complex information clearly
• Confidence working with a wide range of professionals and stakeholders

It is an exciting time in Children and Young Peoples Services in North Yorkshire as we plan our approach in respectofthe Families First Partnership Programme and how we will be responding to thesocial care reforms. Work is underway to plan our approach and implementations for 2027. As a result of this, some realignment may happen with job roles inthe future, we want to be transparent about this in respect of this role.

• Generous Annual Leave: 28 days of holiday (pro-rata), increasing to 34 days after 5 years’ service – plus public holidays.
• Pension Scheme:
  Save for your future with our generous Local Government Pension Scheme.
• Fitness Discounts:
  Discounted Gym memberships at various gyms across the county.
• Lifestyle Savings:
  Enjoy a wide range of discounts at hundreds of popular high-street and online retailers.
• And more:
  Additional wellbeing support, employee assistance, and development opportunities.

Join us and help shape positive futures for children and young people with SEND across our communities. We look forward to exploring your interest and…