Operations & Program Coordinator

Description

Organization Name: THE GOVERNOR'S PREVENTION PARTNERSHIP

About Our Organization: Created in 1989, The Governor's Prevention Partnership began as a statewide movement to reduce the level of illicit substance use in Connecticut's workforce and limit its impact on health and safety. Over the past thirty-three years, as trends and prevention needs have changed, The Partnership has evolved to focus its mission on positive youth development with an emphasis on promoting mentoring and preventing youth substance use.

The Partnership was established as a public-private partnership between state government and business leaders to leverage their resources and efforts toward the common goal of creating a strong future for Connecticut’s workforce by investing in youth.

Website: preventionworksct.org

FLSA Status: Non-Exempt

Employment Status: Full-time Regular

Primary

Location:

EAST HARTFORD, CT

The Operations & Program Coordinator plays a central role in supporting office operations, training and event logistics, program coordination, and executive/Board support. This position ensures the smooth daily function of the front office while also coordinating the behind-the-scenes operational work that supports programs, events, and leadership initiatives.

The Coordinator provides direct administrative and operational support to organizational leadership and program staff. Responsibilities include managing front office activity, coordinating event logistics, maintaining tracking systems and reports, preparing meeting and Board materials, and communicating with internal and external stakeholders. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment while maintaining professionalism and discretion.

• Serve as the primary front desk contact for visitors, callers, and inquiries
• Answer and route calls professionally
• Receive, open, and distribute mail to appropriate team members
• Assist with preparation and deposit of incoming checks
• Maintain an organized and welcoming office environment

• Coordinate logistics for trainings and program events
• Work with vendors (venues, catering, materials, service providers) to coordinate event and training needs with an awareness of cost mitigation
• Upload and manage event registration and promotional pages
• Track participant registrations and maintain records

• Compile and organize data from trainings and events
• Assess data for errors and inconsistencies
• Export data and generate reports for analysis as needed
• Produce tables and graphs that summarize data on project activities to include in reports to internal and external stakeholders
• Continuously research opportunities to improve and streamline data collection methods.
• Maintain tracking systems and documentation
• Support program staff with coordination and information management
• Support collection and compilation of feedback from stakeholder groups e.g. youths and providers

• Administrative support for Co-Presidents
• Coordinate special organizational projects as directed by the Co-Presidents
• Coordinate all logistics, planning, and materials for Board and sub-committee meetings and related post-meeting activities and follow up
• Assist with preparing for signature, processing, and appropriately filing grant contracts and subcontractor agreement
• Manage sensitive matters with a high level of confidentiality and discretion

• Update website content related to trainings, events, program activities, and organizational updates
• Support creation and scheduling of social media content promoting programs, trainings, and events
• Prepare materials and support event communications, including oversight and execution of emails related to trainings and program activities

• Associate’s degree required;
  Bachelor’s degree preferred
• Minimum of 2 years of experience in administrative, operations, or program support roles
• Experience supporting events, trainings, or programs preferred
• Nonprofit experience a plus

• Strong proficiency in Microsoft Office (Outlook, Teams, Excel, PowerPoint)
• Ability to quickly learn and use platforms such as Eventbrite, Mailchimp, , Ring Central, and Elementor
• Understanding of event coordination and logistics
• Ability to manage information accurately across multiple systems
• Knowledge of customer service and professional office operations practices

• Exceptional organization and time management
• Strong attention to detail and accuracy
• Clear written and verbal communication skills
• Ability to multitask and adapt in a fast-paced environment
• Professional, service-oriented approach
• Comfort interacting with diverse personalities and stakeholders
• Collaboration and coordination skills
• Experience with data tracking, reporting, and maintaining spreadsheets or systems
• Ability to prepare and format…