Program Coordinator , Medical Education

Job Description

With limited supervision, the Program Coordinator 1 manages and coordinates program operations and processes and provides administrative and operational support to one or more designated educational training programs. This position identifies and resolves issues of limited scope within own work area using guidelines and standards. Works collaboratively with the senior programme coordinator to assure compliance with all objectives and regulatory requirements for all programs.

The program coordinator’s primary duty is providing administrative oversight directly related to academic instruction or training in an educational establishment or department or subdivision of that establishment. The program coordinator will act for and make decisions on behalf of the Program Director as such authority is delegated and as is consistent with accrediting body guidelines.

• Maintains necessary paperwork, records, and files required to support the program. May share scheduling responsibilities with Chief Residents (as applicable per program).
• Advises learners regarding program requirements. Explains program policies, procedures, and requirements.
• Directs the workflow and supervises the necessary administrative paperwork, records, complex filing systems to support a program, including fiscal, personnel and learner records.
• Plans, coordinates, and executes outreach programs, conferences, meetings, seminars and events to include space, food, publicity, travel, and other technical and administrative logistics.
• Delivers educational program content through regular presentations, outreach activities, and educational material.
• Reviews records and data for accuracy and resolves administrative and logistical problems and transactions collaborating with other team members, state/federal/international agencies and institutions, as appropriate, to identify errors and make corrections.
• Prepares analyses and recommendations for administrative decision‑making.
• Represents the program director to other hospital and/or university offices, the public or outside agencies in matters of administrative consequence.
• Compiles data and prepares reports used to monitor or assess program activities and requirements or project future needs.
• Prepares budget summaries and long‑range budget projections; arranges for international fiscal transactions as required.
• Maintains records and prepares necessary reports.
• Stays abreast of changes to Institutional and University policies and procedures and provides education and outreach in regard to policies.
• Performs related work as required.

• Education Required:
  
  Bachelor's degree in a related field.
• Experience
  
  Required:
  
  Four (4) years relevant administrative experience.
• An equivalent combination of education and experience may be substituted for the degree and years requirement.
• Prior coordination experience in academic or hospital setting with a medical education or training program preferred.

• Knowledge of applicable program rules and regulations.
• Institution and University procedures for coordinating program activities.
• Considerable knowledge of proper grammar, punctuation and spelling.
• Budgeting and financial planning.
• Medical/technical terminology.
• Microsoft Office and related software applications.

• Planning and organization.
• Developing and maintaining effective and appropriate working relationships.
• Critical thinking, problem solving and analysis.
• Providing general program support.
• Interpersonal and diplomatic communication with constituents.
• Data management skills.

• Communicate effectively through both oral and written means.
• Perform and coordinate administrative functions.
• Respect diversity and work collaboratively with individuals of diverse cultural, social and educational backgrounds.
• Maintain the confidentiality of information and professional boundaries.
• Perform multi‑step processing, troubleshooting, and data reconciliation.
• Work independently to analyze available information and present such information effectively to management.