Administrative Assistant

Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home.

Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.

At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well‑being as one team.

Under limited supervision, coordinates and performs a variety of administrative and operational support
duties for medical education, including but not limited to directing calls and routine inquiries, processing of correspondence, forms, reports, budgets, bookkeeping, process forms & information, perform data entry as needed and maintain established spreadsheets, establish and maintain files and records. Prepare, edit, and proofread documents to ensure accuracy. The administrative assistant should be a self‑motivated individual who is able to process information efficiently and with great attention to detail.

He or she must exhibit the highest levels of professionalism and problem‑solving abilities for routine to complex inquiries or problems. The candidate will be expected to follow and ensure compliance with institutional.

Reception, Information and Inquiries:

• Following departmental protocol greets, determines needs & directs patients/parents, internal staff and external visitors; accepts, screens & routes telephones calls.
• Answers inquiries, provides forms/information, or resolves problems concerning activities and/or operations of department; follows through, as required, to meet needs of customers.
• Open and distribute incoming mail and prepare/process outgoing mail/packages.

Appointments, Meetings and Events
:

• Coordinates and schedules appointments, interviews, meetings or events; exercises discretion and judgment to coordinate calendars for multiple individuals, care providers or groups.
• Schedule routine appointments, interviews or meetings; exercises some discretion and judgment to best meet needs of department and individuals.
• Establish regular meetings as appropriate with these staff persons to stay abreast and adjust for new or ongoing needs or issues within the department.

Correspondence, Reports and Documents:

• Performs a variety of assignments utilizing computer to prepare, transcribe, type, edit and distribute agendas, minutes & documents compose routine to complex correspondence & documents; creates
  forms, flyers, templates as needed.

Statistics/Records Maintenance and Reports:

• Compiles and maintains statistics, budget or data pertaining to departmental operations.
• Prepares or assists with preparation of scheduled and/or ad hoc statistical and narrative reports; performs basic information gathering and analysis; prepares reimbursement requests, work orders, requisitions etc. in accordance with pre-established procedures.
• Copies and/or duplicates materials; prepare and transmit facsimiles.
• Proofreads all work to ensure accuracy and neatness.

Administrative

Activities:

• Anticipates, plans and coordinates activities to manage assigned administrative support responsibilities.
• May be requested provide instruction and/or training to others in activities, processes and responsibilities directly related to this position.
• Maintains and expands own competencies by attending training sessions or educational programs, as
  directed. Encourages team members to adhere to professional standards and to expand competencies.
• Update and report learner registration status
• Run validation reports and follow-up with…