Administrative Coordinator- Center Professional Development and Institute Nursing Research

Under limited supervision, independently coordinates and performs a variety of administrative and operational support duties for the Center for Professional Development (CPD) and Institute for Nursing Research & Evidence-Based Practice (INR). Provides comprehensive administrative and operational support for education, research, quality improvement, and evidence-based practice initiatives. Coordinates complex department activities requiring independent judgment, discretion, and advanced organizational skills.

Project management support, including documentation, data tracking, compliance, meeting coordination, and communication with internal and external stakeholders. Assists with preparation, organization, and maintenance of research documentation, protocols, and study records. Develops and maintains databases, spreadsheets, dashboards, and tracking tools to support project outcome monitoring.

Collaborates with interdisciplinary teams, academic partners, and external organizations to facilitate research and professional development initiatives. Generates reports, supports visual presentation, and prepares summaries to support decision-making and program evaluation.

Utilizes considerable judgment and interpreting policies to resolve routine to complex inquiries or problems, serves as primary liaison with other departments. Recommends and assists with implementing administrative and operational protocols for the department. Composes, edits and proofreads correspondence, presentations, and reports; creates and maintains spreadsheets and databases and produces reports; edits and proofreads documents to ensure accuracy. Typically performs duties involving mathematical calculations and general accounting procedures.

• Develops, recommends and implements administrative and operational protocols for the department.
• Anticipates, plans and coordinates activities and projects to effectively manage assigned responsibilities.
• Anticipates problems and independently finds and implements solutions.

• Professionally engages with internal staff and external visitors.
• Accepts, screens and routes department communications.
• Answers inquiries, provides forms/information or resolves complex problems concerning activities and/or operations of the department; follows through to meet needs of the customer.
• May distribute incoming mail and prepare/process outgoing mail/packages.

• Independently coordinates and schedules appointments, interviews, meetings or events.
• Exercises discretion and judgment to coordinate complex calendars for multiple individuals, care providers, groups or conferences.

• Utilizes knowledge and understanding of department operations to create, compose and edit complex technical and/or administrative correspondence and documentation. Creates forms, flyers and templates.

• Researches information, compiles statistics, gathers and computes various data, prepares scheduled and ad hoc statistical, budget and narrative reports, summaries or replies to inquiries, selecting relevant data from a variety of sources.
• Copies and/or duplicates materials; prepares and transmits facsimiles.
• Proofreads all work to ensure accuracy and neatness.
• Maintains CITI training for research ethics and compliance.

• Anticipates, plans and coordinates activities to manage assigned administrative support responsibilities. May coordinate team member scheduling and off‑site cases.
• Provides instruction and/or training to others in activities, processes and responsibilities related to administrative operations of the department.
• Maintains and expands own competencies by attending training sessions or educational programs.
• Encourages team members to adhere to professional standards and to expand competencies.
• Active participation in departmental/organization‑wide committees.
• Demonstrates knowledge of population‑specific differences and needs of patients from neonate through adolescence and applies them to practice. Demonstrates…