Human Resources Assistant

Job Description

Since 1966, the Capitol Region Education Council (CREC) has been dedicated to providing innovative, high-quality, and cost-effective educational programs and services to meet the diverse needs of children and adults in Greater Hartford. Serving 33 member districts and reaching additional communities statewide, CREC supports approximately 12,000 students annually through more than 120 educational programs. Our offerings include professional learning and coaching for educators, specialized programming for students with diverse needs, and PreK-12 education across 16 interdistrict magnet schools.

Additionally, CREC provides school construction, operations, and cooperative business services, while also delivering programs that help adults build real, job-ready skills.

The Human Resources Assistant provides administrative support for a wide variety of human resources functions, with a focus on talent acquisition and operations. Assists internal and external customers by providing confidential administrative support; communicates information and assists in ensuring compliance with departmental policies and procedures.

• Performs administrative tasks essential for maintaining the department's efficiency and effectiveness. Assist in various operational duties essential for efficient workflow within the Human Resources department.
• Reviews and processes onboarding forms and new hire welcome materials for new employees
• Manages the employment verification process for employment details through written and verbal communication.
• Prepares source documentation needed for new hires and ensures new employees attend orientation programs and receive information on applicable practices and procedures.
• Executes administrative tasks related to the Human Resources digital document management system, including establishing initial files and processing changes.
• Facilitates and supports the New Employee Orientation and hiring training by actively participating and assisting in the smooth execution of these programs. Ensure a welcoming and informative experience for new hires, contributing to their successful onboarding process.
• Responds to calls and emails to provide information and assistance to internal and external customers.
• Assists and advises on routine questions from employees relative to human resources policies and procedures. Refers more complex issues to appropriate staff members.
• Provides general administrative support such as composing documents and correspondence, creating forms, data entry, processing confidential reports and documentation and filing.
• Assists in maintaining documents, confidential files and records in CREC's document management system in order to provide up-to-date documentation for compliance purposes.
• Attends meetings for the purpose of conveying and/or gathering information required to perform functions.
• Assists with overseeing the inventory and management of office supplies to ensure adequate stock levels.
• Attends college, university and community job fairs, with occasional events after normal work hours or on weekends.
• Assists in planning and scheduling events and activities.
• Acts as a liaison with other departments as necessary.
• Performs other related duties as assigned.
• Comply with all company policies and procedures.
• Other duties as assigned.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position has no supervisory responsibility.

• Problem Solving
  - Identifies and resolves problems in a timely manner;
  Gathers and analyzes information skillfully;
  Develops alternative solutions;
  Works well in group problem solving situations;
  Uses reason even when dealing with emotional topics.
• Project Management
  - Develops project plans;
  Coordinates projects;
  Communicates changes and progress;
  Completes projects on time and budget;
  Manages project team activities.
• Customer Service
  - Manages difficult or emotional customer situations;
  Responds promptly to customer needs;
  Solicits customer feedback to improve service;
  Responds to requests for service and assistance;
  Meets commitments.
• Interpersonal Skills
  - Focuses on solving conflict, not blaming;
  Maintains confidentiality;
  Listens to others without interrupting;
  Keeps emotions under…