Business Analyst

Business Analyst

Hartford, Connecticut, US

Business Analysts bridge the gap between business and IT by being able to communicate effectively with all stakeholders. The Business Analyst will be responsible for supporting an application or multiple applications within a Delivery Team and her/his core responsibilities include eliciting and documenting both business, functional and non‑functional requirements, supporting quality assurance testing and UAT, and triaging incoming issues, defects, and enhancement requests.

Senior Business Analysts will also provide senior‑level support for projects that impact the application(s) s/he supports.

What will your essential responsibilities include?

• Collect, challenge, facilitate and document business requirements in a business requirements specification & functional specification, or a set of Features, Epics & User stories.
• Validate the overall IT solution is aligned with the business requirements, walk through requirements with the business and then development & test teams to ensure understanding.
• Support development and system test queries, facilitate user acceptance testing and provide support for issues/changes in production.
• Collaborate with Transformation & Change Delivery resources to ensure requirements and solutions support the overall business process.
• Help identify how requirements can help make the business process more efficient.

You will report to the Delivery Lead.

We’re looking for someone who has these abilities and skills:

• Relevant years of proven experience in business analysis within the insurance market, with preference given to those who have worked in technology.
• Must possess excellent interpersonal skills, effective communication skills (written and verbal), and the ability to present information in an influencing manner at the leadership level.
• Excellent stakeholder management skills, with a proven ability to build trusting relationships with the business.
• Ability to extract and document business requirements, to support the delivery of a technical solution. This should include the ability to plan for and facilitate business requirements workshops.

• Working knowledge on policy admin / Rate quote bind systems & ceded reinsurance.
• Insurance background – Policy knowledge specifically.
• Must have proficient experience with various Analyst techniques e.g., User interviewing / Workshop facilitation / Business Process Modelling / Writing a business requirement document or set of Epics & User Stories.
• Significant experience in supporting all phases of the software development life cycle.
• Experience with different SDLC methodologies, with a preference for Agile Scrum.
• Proven planning and organization skills, with an ability to work resiliently, planning their analysis work, prioritizing workload, preparing in advance, and setting realistic timescales.
• Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions.

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential.

It’s about helping one another — and our business — to move forward and succeed.

AXA XL is an Equal Opportunity Employer.

The U.S. base salary range for this position is USD $106,. Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay.

At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues’ development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers.

For more details about AXA XL’s benefits offerings, please visit US Benefits at a Glance 2026.