Global Director of Customer Success Transformation
Job in
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-07-11
Listing for:
Zoom
Full Time
position Listed on 2026-07-11
Job specializations:
-
Business
Change Management, Business Analyst, AI Business & Operations -
Management
Change Management, Business Analyst, AI Business & Operations
Job Description & How to Apply Below
Zoom is seeking a senior Customer Success transformation leader to convert strategy into operational capability across global teams. You will redefine how we measure and deliver customer outcomes, driving retention, adoption, and revenue growth with executive visibility into progress.
The role requires a track record building CS operations at scale, partnering with Sales, Product, and Finance, and delivering measurable business impact through data‑driven changes.
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