Business Analyst

Description We are looking for a Business Analyst to support a long-term contract opportunity based in Farmington, Connecticut. This role will focus on analyzing business needs, refining operational processes, and helping deliver effective solutions in a structured environment. The ideal candidate brings strong analytical thinking, experience working with cross-functional teams, and the ability to translate complex requirements into clear documentation and actionable outcomes.

Responsibilities:

- Analyze business workflows and identify opportunities to improve efficiency, accuracy, and service delivery across key operations.

- Gather, document, and validate business requirements by partnering with stakeholders, subject matter experts, and project teams.

- Support configuration-related activities to align system functionality with business needs and documented process requirements.

- Perform gap assessments to compare current processes with target-state needs and recommend practical solutions.

- Contribute to initiatives involving ADPEV5, pay frequency harmonization, and bridge loan processes by documenting impacts, dependencies, and business rules.

- Participate in Agile Scrum ceremonies, track action items, and help ensure requirements are clearly understood throughout the project lifecycle.

- Review operational and business documents for completeness, consistency, and alignment with project objectives and compliance expectations.

- Collaborate with customer service and call center teams to evaluate process pain points and improve user and customer experiences. Requirements - Proven experience in business analysis within structured project environments.

- Hands-on ability to gather requirements, create documentation, and perform detailed document reviews.

- Familiarity with Agile Scrum methodologies and working within iterative delivery models.

- Experience conducting gap analysis and translating findings into business-focused recommendations.

- Understanding of configuration support within business or system implementation projects.

- Knowledge of processes related to ADPEV5, pay frequency harmonization, and bridge loans.

- Strong communication skills with the ability to work effectively across business, operations, and technical teams.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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