More jobs:
Lead, Health Chat & Self-Service Platforms
Job in
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-08-12
Listing for:
CVSHealth
Full Time
position Listed on 2026-08-12
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
CVS Health is seeking a senior product leader to own the strategy and delivery for Aetna Health Chat and Secure Message Center, while incubating omni‑channel self‑service solutions. You will drive outcomes via a test‑and‑learn mindset from ideation to measurable impact.
You’ll lead cross‑portfolio collaboration, define success metrics, and advance AI-enabled channels to improve containment, CSAT, and efficiency within health insurance operations.
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