Senior Manager, Strategic Accounts Programs

• Lead Deal Support through cross-functional influencing on the highest-value and most complex renewals across Gartner
• Implement programs supporting Gartner's retention and growth strategy
• Create scalable action plans and lead presentations in planning sessions and strategy meetings with senior leaders and Team NCVI partners
• Collaborate with Client Value Managers and Center of Excellence partners to build business cases for renewal and growth of large deals
• Lead quantitative and qualitative analyses to address Gartner's retention and growth challenges
• Partner with cross-functional teams to implement solutions
• Improve and innovate processes and tools to increase quality and productivity
• Scale the team's operational model to deliver exceptional deal support
• Own actions, measure progress, and lead complex projects through completion with action-driven insights

• Bachelor's degree
• 5-7+ years of experience completing complex analyses and solving challenging business problems
• Experience as a business analyst or consultant at a top-tier consulting firm, investment banking associate, or strategy analyst for a leading company
• Ability to influence leaders to drive business outcomes and growth
• Ability to synthesize complex problems into concise statements and core messages
• Ability to present and communicate to key stakeholders and clients
• Outstanding project management skills involving internal and external stakeholders
• Ability to meet tight deadlines and prioritize workloads
• Forward-thinking ability to anticipate and mitigate risks to client retention
• Analytical proficiency in Microsoft Office, including Excel and Power Point
• Ability to clearly present and articulate through Power Point

Demonstrates expertise in leading complex analyses and driving business outcomes through effective collaboration and communication with stakeholders. Proficient in project management and developing scalable strategies to enhance client retention and growth.

• Complex Analysis
• Project Management
• Stakeholder Communication
• Business Case Development
• Microsoft Excel

• Complex Analysis
• Business Case Development
• Quantitative Analysis
• Qualitative Analysis
• Project Management

• Influencing Leaders
• Synthesizing Complex Problems
• Prioritizing Workloads
• Anticipating Risks
• Presenting Insights

• Client Retention
• Growth Strategy
• Cross-Functional Collaboration
• Consulting
• Investment Banking

• Microsoft Office
• Power Point