Senior Peer Review Specialist

• Support the design, implementation, documentation, and continuous improvement of peer review workflows across the journal portfolio
• Support the development and maintenance of standardized peer review workflows
• Document workflows, procedures, and operational standards
• Identify workflow inefficiencies and improvement opportunities
• Support and implement process redesign and operational improvement projects
• Contribute to implementation of new editorial tools and technologies
• Support compliance with editorial quality standards, research integrity requirements, and publishing best practices
• Serve as a knowledgeable resource on peer review processes
• Support management and oversight of vendor-supported editorial operations and peer review services
• Maintain vendor performance reports and operational metrics
• Monitor service levels and elevate issues when required
• Support vendor review meetings and action tracking
• Coordinate with vendors on workflow updates and operational improvements
• Identify opportunities to improve service quality and efficiency
• Monitor and analyze peer review and editorial workflow performance
• Maintain dashboards and operational reporting
• Monitor workflow performance metrics and trends
• Identify bottlenecks, risks, and areas for improvement
• Prepare reports and insights for stakeholders
• Support data-driven decision making and continuous improvement efforts
• Work collaboratively across internal and external teams
• Support cross-functional projects and initiatives
• Participate in workflow improvement discussions and working groups
• Build effective relationships with internal and external stakeholders
• Coordinate information gathering and action tracking across teams
• Provide operational expertise and workflow insights to project teams
• Support adoption of new processes, systems, and ways of working

• Strong understanding of peer review processes and editorial workflows
• Strong analytical and problem-solving skills
• Ability to interpret operational data and identify improvement opportunities
• Strong organizational and project coordination skills
• Excellent written and verbal communication skills
• Detail-oriented with a commitment to quality and continuous improvement
• Ability to balance operational efficiency with editorial quality and researcher experience
• Comfortable working in a changing environment with multiple priorities
• Bachelor’s degree in relevant field
• 4+ years of experience in scholarly publishing, editorial operations and peer review
• Experience supporting workflow improvement or operational change initiatives
• Experience working with manuscript tracking systems or editorial platforms
• Experience working with multiple stakeholders across teams

Demonstrates expertise in peer review processes and editorial workflows, with a strong focus on operational efficiency and continuous improvement. Proficient in data analysis and project coordination to enhance service quality and stakeholder collaboration.

• Peer Review Processes
• Workflow Improvement
• Operational Data Analysis
• Project Coordination
• Scholarly Publishing Experience

• Workflow Documentation
• Operational Standards
• Process Redesign
• Performance Metrics Monitoring
• Data-Driven Decision Making

• Analytical Skills
• Problem-Solving Skills
• Organizational Skills
• Communication Skills
• Detail-Oriented

• Scholarly Publishing
• Editorial Operations
• Research Integrity
• Vendor Management
• Continuous Improvement

• Manuscript Tracking Systems
• Editorial Platforms