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Customer Service Rep Call Center / Support Bilingual HelpDesk/Support

Social Services Call Center Specialist

Job in Hartford, Hartford County, Connecticut, 06112, USA
Listing for: MMC Group LP
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
A customer service organization is seeking a Call Center Customer Service Representative to assist customers seeking information on social service programs. The ideal candidate should be compassionate and possess strong communication and problem-solving skills, with experience in a call center environment being essential. Responsibilities include answering calls, documenting interactions, and ensuring customer satisfaction. This role operates Monday to Friday from 8:00 to 4:30 with a focus on providing high-quality service.
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